Xendesktop 7.5 w/ R10 Wyse Black arrow issue

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  • #8192
    istef
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    Good evening fellow monkeys!
    I have an interesting issue here

    After upgrading my XenDesktop environment from 5.6 to 7.5, the mouse pointer turns black after a few seconds after logging into the delivery group ( the VM)

    Wyse R10 – WTOS – 7.1.207
    Windows 7 SP1 32bit ( with or without themes turned off it happens)

    Any ideas what would cause this? Nothing else has changed on the virtual machine other than the VDA version, the host is the same as well

    Thanks

    #24681
    istef
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    Anyone?

    #24682
    alf13
    Member
    • Total Post: 21
    • Regular Joe
    • ★★

    try updating firmware on your wyse to the latest 8.0_210

    #24685
    istef
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    Thanks Alf13 , but this isnt an option atm, it looks to be firmware related, i will advise management

    cheers!

    #24692
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Why isn’t that an option?
    You could contact Wyse to get a loan R10 with that firmware and test. Then you see if the issue still exists and think about upgrading your units.

    CG

    #24729
    istef
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    Thanks for the response ConfGen, i never knew that was an option

    Cheers

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