Wyse Xenith: ICA:(desktop group name) connection timed out.

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  • #6890
    Avatarkeitre
    Member
    • Total Post: 26
    • Regular Joe
    • ★★

    hi support,

    our client is encountering “ICA:(desktop group name) connection timed out” error with Wyse Xenith but when they test it with a PC they could connect to their virtual desktop. they also have tested Xenith with xenapp and was able to run their published apps. the client has used only DHCP tag 181. I am not familiar with citrix and xentih, may i know how to resolve this?

    regards,

    keith

    #21232
    ConfGenConfGen
    Keymaster
    • Total Post: 11100
    • Jedi Master
    • ★★★★★★★

    Do you have any special characters in the desktop group name like “&”? Remove it.

    CG

    #21270
    Avatarbigdazza
    Member
    • Total Post: 16
    • Regular Joe
    • ★★

    Also check the c:windowspfirewall.log on your desktops if they have the Windows Firewall enabled

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