Wyse ThinOS (9.1.1131) – Password expire issue

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  • #87246
    Avatarmtnbikeninja
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    • Regular Joe
    • ★★

    We’re currently upgrading all of our WYSE devices from ThinOS 8.6 to 9.1.  Users connect to VMware Horizon (v.7.10.2) to launch their VDI.  We use WMS cloud (3.1.1) to managed all devices, settings, policies, etc.

    We noticed that users that let their AD passwords expire are unable to login and don’t have the option to change to new password.  They have to call the help desk to change the password and deselect “Allow users to change password at next logon” in ADUC.  This is the workaround for now.

    Anyone else having this issue?  I’ve submitted an SR to Dell Support but no resolutions thus far.

    Also wanted to mention, this worked in ThinOS 8.6.

    • This topic was modified 2 months, 1 week ago by Avatarmtnbikeninja.
    #87248
    Avatarvfwdit
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    • Total Post: 23
    • Regular Joe
    • ★★

    Yikes, haven’t ran into this yet, but another show stopper for the half baked 9.1.

    #88726
    Avatarhomebrew
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    • Total Post: 6
    • Newbie

    I know this isn’t helpful but I can testify it does work with other platforms.

    On-prem, WMS 3.1

    ThinOS 9.1

    Citrix XenDesktop 7.15 LTSR VDI w/ Workspace enabled

    I hope this gets resolved for you as I understand the importance.

    #93219
    ConfGenConfGen
    Keymaster
    • Total Post: 11280
    • Jedi Master
    • ★★★★★★★

    mtnbikeninja, what ThinOS desktop layout are you running? Modern or classic? Try to switch.

    CG

    #95392
    Avatarmtnbikeninja
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    • Total Post: 21
    • Regular Joe
    • ★★

    Thanks everyone for the replies!  I continue to work with Dell Support on this one.  They are saying that they can’t reproduce it and the only difference is their AD servers are on OS version Windows 2012 and ours on on 2016.

    confgen, I did make the switch from modern to classic but I’m still not receiving a prompt to change my password.  Just receiving login failed.  Thanks for suggestion!

    #95814
    ConfGenConfGen
    Keymaster
    • Total Post: 11280
    • Jedi Master
    • ★★★★★★★

    I have tested this in my lab today.
    It works perfectly fine.

    Windows 2016 AD Controller
    Windows 2012R2 Horizon 7 Broker

    CG

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