Wyse Thin Client received FTP verification failed error

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  • #720
    Avatarcoffeeguy415
    Member
    • Total Post: 4
    • Newbie

    During the installation, we received a FTP verification error.

    I installed IIS, FTP, MSDE for WDM 4.5.1, but I cannot install WDM at all.

    Raymond

    #10669
    Avatarcoffeeguy415
    Member
    • Total Post: 4
    • Newbie

    see image below

    #10670
    Avatarcoffeeguy415
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    • Total Post: 4
    • Newbie

    #10675
    ConfGenConfGen
    Keymaster
    • Total Post: 10966
    • Jedi Master
    • ★★★★★★★

    Hi coffeeguy415,

    two things to try.
    – open windowssystem32driversetcservices and find 21 FTP line. Cut this line and paste it to the end of the file. Save and try installing WDM now.
    – Check whether the local account “Rapport” is active, has a password of “r@p8p0r+”, password hasn’t expired and is able to log in to the FTP server with read/write rights.

    Cheers
    ConfGen

    #10687
    Avatarcoffeeguy415
    Member
    • Total Post: 4
    • Newbie

    ConfGen, Jedi master,

    1. Can you tell me what I should include in the service file line 21?

    This is what I have on line 20, 21, and 22.

    chargen 19/tcp ttytst source #Character generator
    chargen 19/udp ttytst source #Character generator
    ftp-data 20/tcp #FTP, data

    2. How do I check Rapport is one of the user?

    I am very new to the thin client, and I really appreciate you help.

    #10694
    ConfGenConfGen
    Keymaster
    • Total Post: 10966
    • Jedi Master
    • ★★★★★★★

    Hi,

    look for this line:
    ftp 21/tcp #FTP. control
    and move it to the end of the file.

    2. Start-Programs-Administrative Tools-Computer Management-Local Users and Groups-Users
    😉

    Cheers
    ConfGen

    #12587
    AvatarErisS
    Member
    • Total Post: 12
    • Regular Joe
    • ★★

    Hi,

    I am a newbie to the world of Wyse, but I have a W2K3 server running IIS, FTP, and MSDN. During the install of WDM 4.5.3, I am still getting the “FTP Verification…” message.

    I can log on using commandline FTP as well as IE browsing FTP. I log in as rapport with the proper password, and I can see my dummy wnos.ini file, and it is read only. When I walk my way through the WDM installer, it asks me:

    1 – Let WDM Configure my IIS FTP server
    2 – Use an existing FTP server account (my locally created rapport account). I choose 2, and provide it the same User and Password that I have created and successfully used, but I still get the error.

    My ” ftp 21/tcp #FTP. control ” is in its proper place.

    I have contacted Wyse support on this, and the agent said that they would ‘escalate’ the issue.

    Any help here guys? Anything I am missing? 🙁

    #12608
    ConfGenConfGen
    Keymaster
    • Total Post: 10966
    • Jedi Master
    • ★★★★★★★

    Hi,

    you’ve said that the FTP folder is read-only. You need read-write access.

    Have you also tried to remove the manually added Rapport user and let WDM add it during the install?

    CG

    #13345
    AvatarErisS
    Member
    • Total Post: 12
    • Regular Joe
    • ★★

    Hi,

    This is working (sorry for the delay in my reply). Do I need to have write access to the ftp? I work in an environment where read only ftp is a must.

    #13351
    ConfGenConfGen
    Keymaster
    • Total Post: 10966
    • Jedi Master
    • ★★★★★★★

    yes you do need read/write access as if you are pulling configs/images or registering new packages these are written in the FTP server dir. This way you need write access, of course.

    CG

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