Wyse S30’s Not Checking In

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  • #1922
    Avatarkmtoops
    Member
    • Total Post: 34
    • Frequent Flyer
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    At our campus we have approximately 500 Wyse terminals all pointing to a server running WDM4.7.0. There are a few dozen that for some reason have never checked in with the WDM server. All of the S30’s are configured to point to it by name rather than IP.

    I have been able to do a test ping from the affected terminals to the server by name and it was successful. I don’t know why these few aren’t working like all of the rest. Is there any way to get these S30’s to check in with the server?

    Thanks,

    Kris

    #15274
    ConfGenConfGen
    Keymaster
    • Total Post: 11109
    • Jedi Master
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    Check the firmware and Rapport agent version on the working and non-working units.
    Maybe there is a difference.

    BTW, you should upgrade to 4.7.1.

    CG

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