WYSE C10 and C90 issue with XenDesktop 5

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  • #6635
    Avatarfuntoosh
    Member
    • Total Post: 5
    • Newbie

    We are having strange issue with WYSE C90 and C10. C10 has updated OS 7 .
    While user working on XenDesktop 5 it close the session. Once he/she relogin it establishes connection. This happen with every user once or twice while they are in shift. It is annoying as we have around 500 thin client. There is no issue with XenApp published desktop. There are no error on WI and Broker.

    Is there a log which I can refer on C10 and C90 ?

    Thanks,
    Funtoosh

    #20500
    ConfGenConfGen
    Keymaster
    • Total Post: 11217
    • Jedi Master
    • ★★★★★★★

    Does this happen with both clients?
    Which exact firmware version is running on the C10LE?

    CG

    #20527
    Avatarfuntoosh
    Member
    • Total Post: 5
    • Newbie

    Hey CG,
    This happen with both type of client. No matter you use PNA or WI . Currently C10LE is running latest FW 7_0_217 send by WYSE sales folks.

    Thanks,
    Funtoosh

    #20528
    Avatarfuntoosh
    Member
    • Total Post: 5
    • Newbie

    This has become little critical , any help will be highly appriciated.

    #20530
    ConfGenConfGen
    Keymaster
    • Total Post: 11217
    • Jedi Master
    • ★★★★★★★

    Try disabling Session Reliability.

    CG

    #20533
    Avatarfuntoosh
    Member
    • Total Post: 5
    • Newbie

    CG,
    We have disable session reliability at XD farm level as well as WYSE level. Both of them did not worked.

    #20537
    ConfGenConfGen
    Keymaster
    • Total Post: 11217
    • Jedi Master
    • ★★★★★★★

    What about a PC? Does it also happen when connected from a PC?

    CG

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