WYSE 3040 & WMS : Reboot loop

In the WMS 1.4.1 Release Notes for Known Issues: The quarantine verbiage is throwing me off, but sounds similar to your issue.

• WMS141-375 – Occasionally, when a device is registered through DNS and DHCP
  discovery method to quarantine group for the first time, the device
  restarts continuously – There is no workaround in this release.

https://topics-cdn.dell.com/pdf/wyse-wms_release-notes21_en-us.pdf

Hello,

I have also this reboot loop issue with few our Dell 3040 and Dell Wyse T10 (Dell 3010).

We have 80% OK and 20% NOK

For 3040 : ThinOS v8.6_303

For 3010 : ThinOS v8.6_206

My Wyse Management Suite version is 2.0.

I tried with Full Policy deployment by WMS and not by FTP with wnos.ini

configuration is basic and we use Citrix broker.

Not yet, i had to rollback the configuration.

My Wyse on test lab is OK 🙁 all wyse with issue are remotly located.

Thank you Bialand for your help.

I can’t push G Key on wyse.

But i already tried the factory Reset by WMS and also with VNC remote control on wyse.

Hello,

No, reset factory don’t change anything.

I had 3 wyses 3040 on my lab with this issue this morning.

the issue appears by the terminal name parameter.

Before, it was : 19TC-$PF-&right($MAC,6)

After name changed 19TC-$PF-&right($MAC,4) and factory reset, it was OK

So, it’s an issue with terminal name but i don’t understand why some wyse are ok and few NOK. All Dell 3030LT are OK (never issue)

First time, i left the “terminal name” parameter blank for wyse to get her default name. then issue appears…

Hello,

New firmware didn’t change any things.

i pushed the new configuration from WMS and i forced the name for wyse.

after few factory reset it’s ok now.

thank you