WTOS 8.0_037 Creating Duplicate ICA Connections

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  • #8036
    Avataramiss
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    Hi All – we’re having an issue where 8.0_037 (and also an 8.0_104 beta version we were given by wyse) on our R10L’s and D10D’s is creating duplicate ICA connections

    Instead of getting the two ICA connections listed in this code sample, we are getting a total of 4 (two of each)

    Here’s the terminal log from when the terminal boots and launches two connections


    16:36:27 System Start Date: 2013/10/25 Friday DST
    16:36:27 System Version: 8.0_104.12 (ROM: 1.0H_SPC)
    16:36:27 Characteristics: MirrorFilesystem
    16:36:27 CPU Version: AMD Sempron(tm)
    16:36:27 Ethernet device version: RTL8169sc/8110sc.
    16:36:27 VGA: offscreen video ram = 86 MB
    16:36:31 Initializing Certification Center ...
    16:36:32 AUDIO: Change record device to HD Audio
    16:36:32 AUDIO: Change playback device to HD Audio
    16:36:32 Waiting for network link ...
    16:36:33 VUSB: Redirected Device(0x154b,0x0040,0x08,0x06,0x50)
    16:36:33 USB: Found a new device "Mass Storage" on port 1
    16:36:33 D: file system register, type 0xb, size 1928 MB
    16:36:33 VUSB: Local Device(0x05e3,0x0608,0x09,0x00,0x01)
    16:36:33 USB: Found a new device "HUB" on port 5
    16:36:34 VUSB: Local Device(0x148f,0x2770,0xff,0xff,0xff)
    16:36:37 RL: Rev 0x28720202, RF RT2720 2.4G 1T2R, Single Ant
    16:36:37 WLAN: rl2x70 wireless device registered
    16:36:37 USB: Found a new device "rl2x70" on port 8
    16:36:37 WLAN: scanning and associating (romac) ...
    16:36:38 VUSB: Local Device(0x10d5,0x1234,0x09,0x00,0x00)
    16:36:38 USB: Found a new device "HUB" on port 1
    16:36:38 WLAN: AP candidate [6cf37f:5c6e43] (dBm=-56, ch=1)
    16:36:38 WLAN: AP candidate [6cf37f:a60423] (dBm=-54, ch=6)
    16:36:38 WLAN: AP candidate [6cf37f:5c6d43] (dBm=-46, ch=6)
    16:36:38 WLAN: AP candidate [6cf37f:5c6e63] (dBm=-74, ch=11)
    16:36:38 WLAN: AP [6cf37f:5c6d43] (dBm=-46, ch=6) selected!
    16:36:38 WLAN: associated to [6cf37f:5c6d43] - 11g, 2.4G
    16:36:38 EAP: authenticating ...
    16:36:38 EAP: personal mode (wpa/2-psk)
    16:36:38 EAP: encryption phase - init (wpa2-ccmp)
    16:36:38 EAP: encryption phase - ptk installed.
    16:36:38 EAP: encryption phase - gtk installed.
    16:36:38 EAP: encryption phase - finish.
    16:36:38 EAP: authenticate success
    16:36:39 VUSB: Local Device(0x0461,0x4d51,0x03,0x01,0x02)
    16:36:39 USB: Found a new device "HID" on port 1
    16:36:39 VUSB: Local Device(0x413c,0x2107,0x03,0x01,0x01)
    16:36:39 USB: Found a new device "HID" on port 2
    16:36:39 Looking up IP address from DHCP ...
    16:36:42 Obtain IP[192.168.172.64] from DHCP server[<...>]
    16:36:42 DHCP lease time: 8 day 00:00:00
    16:36:42 Contacting WDM server ...
    16:36:42 Hagent: checked-in to [http://]
    16:36:42 Contacting File Server ...
    16:36:42 Accessing system profile ...
    08:36:45 Contacting File Server ...
    08:36:45 Accessing system profile ...
    08:36:45 Checking Software ftp:/wnos/R10_wnos ...
    08:36:45 Event Log: output to D:/WTOS_log.txt
    08:36:45 Contacting SNTP [<...>] ...
    08:36:44 ICA: Connecting to "<...> 2010 Desktop" ...
    08:36:45 ICA: Connecting to "<...> 2010 Desktop" ...

    Here’s the FTP log from the terminal


    15:36:43 192.168.172.64 [1064]USER anonymous 331 0
    15:36:43 192.168.172.64 [1064]PASS -guest@wyse.com 230 0
    15:36:43 192.168.172.64 [1064]sent /wyse/wnos/wnos.ini 426 64
    15:36:43 192.168.172.64 [1065]USER anonymous 331 0
    15:36:43 192.168.172.64 [1065]PASS -guest@wyse.com 230 0
    15:36:43 192.168.172.64 [1065]sent /wyse/wnos/inc/-trm.ini 426 64
    15:36:43 192.168.172.64 [1066]USER anonymous 331 0
    15:36:43 192.168.172.64 [1066]PASS -guest@wyse.com 230 0
    15:36:43 192.168.172.64 [1066]sent /wyse/wnos/wnos.ini 426 64
    15:36:43 192.168.172.64 [1067]USER anonymous 331 0
    15:36:43 192.168.172.64 [1067]PASS -guest@wyse.com 230 0
    15:36:43 192.168.172.64 [1068]USER anonymous 331 0
    15:36:43 192.168.172.64 [1068]PASS -guest@wyse.com 230 0
    15:36:43 192.168.172.64 [1068]sent /wyse/wnos/R10_wnos 426 64
    15:36:43 192.168.172.64 [1069]USER anonymous 331 0
    15:36:43 192.168.172.64 [1069]PASS -guest@wyse.com 230 0
    15:36:43 192.168.172.64 [1069]CWD /wyse/wnos/R10_bios.bin 550 2
    15:36:43 192.168.172.64 [1069]sent /wyse/wnos/R10_bios.bin 550 2
    15:36:46 192.168.172.64 [1067]sent /wyse/wnos/inc/
    -trm.ini 426 64

    INI file



    ;*************************************************************
    ;* *
    ;* This wnos.ini file was generated with the *
    ;* Configuration File Generator 6.4.010 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* http://www.technicalhelp.de *
    ;* *
    ;*************************************************************


    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=2
    Rootpath=/wyse
    ; If you are using a version of WTOS code < 7.1_133 please use:
    ; Rapportserver= instead of WDMServer=
    WDMServer="rainier"
    Privilege=None EnableNetworkTest=yes ShowDisplaySettings=Yes EnableKeyboardMouseSettings=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Inactive=0
    Locale=English
    EnableGKey=yes
    MirrorFileServer=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AutoSignoff=yes Shutdown=yes
    Shutdowncounter=1
    ShutDown=turnoff
    SysMode=VDI toolbardisablemouse=yes toolbardelay=4 toolbar_no_conmgr=yes DisableAddConnection=yes ToolbarEnableOneSession=yes

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=Us
    KeySequence=yes Ctrl+Alt+Down=no Ctrl+Alt+Left=no Ctrl+Alt+Right=no Win+L=yes
    MouseSpeed=1
    MouseNewSpeed=5
    Device=audio Volume=20 mic_mute=1

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Dualhead=yes ManualOverride=yes Mainscreen=1 Orientation=hort MonitorAutoDetect=yes
    Screensaver=15 LockTerminal=no Type=0
    ShutDownInfo=yes

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=iron;carbon Timeformat="24-hour format" Dateformat=mm/dd/yyyy
    TimeZone='GMT - 08:00' ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName="Pacific Standard Time" DayLightName="Pacific Daylight Time"

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    SignOn=No
    MaxVNCD=1
    VncPassword="term"
    VncPrompt=No Accept=5 ActiveVisible=yes

    ;*************************************************************
    ;* Wireless / 802.1x *
    ;*************************************************************

    IEEE8021X=yes network=wireless access=WPA2-PSK wpa2pskpwd=aruba4romac
    Device=Wireless Mode=Infrastructure SSID=romac

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL MapDisks=yes

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    Seamless=yes

    ;
    ;- ICA Session 1 -
    ;

    CONNECT=ICA
    BrowserIP=
    Application="Desktop2010"
    Description="<...> 2010 Desktop"
    AutoConnect=1
    Fullscreen=yes
    Resolution=default
    Logon_Mode=user-specified
    Domainname=<...>
    Mapdisks=yes
    LocalCopy=no


    ;
    ;- ICA Session 2 -
    ;

    CONNECT=ICA
    BrowserIP=

    Application="DesktopXP"
    Description="<...> XP Desktop"
    AutoConnect=0
    Fullscreen=yes
    Resolution=default
    Logon_Mode=user-specified
    Domainname=<...>
    Mapdisks=yes
    LocalCopy=no



    ;*************************************************************
    ;* General 2 Special *
    ;*************************************************************

    Include=$TN.ini
    ***
    ***
    This include file normally contains both ICA connectons (the ICA Session 1 and ICA Session 2 that are listed above) but I put them in this file for easy reading
    ***
    ***

    ;*************************************************************
    ;* Troubleshooting *
    ;*************************************************************

    SaveSysinfo=usb

    The .ini file is being sent twice it seems according to the FTP log but I wouldn’t think that would be creating two duplicate sets of connections. This is not happening on any of our terminals that are still on WTOS 7, only the test ones on WTOS 8

    Thanks,
    Alex

    #24353
    AvataraLiE
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    Did you tried to reset the device or cleared the local saved connections (Remote Connection > tab general option > clear locally saved connections) ?

    #24360
    Avataramiss
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    I don’t have that option under the Remote Connection settings

    #24392
    Avataramiss
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    Any ideas on this? I’m still trying to figure out this dual connection issue before deploying the firmware update

    #24400
    ConfGenConfGen
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    As aLiE said, have you resetted the unit to factory default?

    CG

    #24451
    Avataramiss
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    We have, yes. We also just received two brand new C10 units for testing and both of them did the exact same thing with the duplicate connections

    #24584
    Avataramiss
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    Anyone have additional thoughts on this?

    Getting rid of the include file and having everything in the wnos.ini file makes no difference, we are still seeing duplicate connections

    Just got a brand new T10 yesterday. Took it out of the box, plugged it in, entered the wireless password, terminal reset and picked up the wnos.ini file, and BAM two duplicate connections

    #24587
    ConfGenConfGen
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    Is this also happening when using LAN?

    CG

    #24607
    Avataramiss
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    Correct, both Wireless and LAN this same thing happens

    #24610
    Avatarmick78
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    delete root path command in the ini file

    i think you use the tag 162

    #24616
    Avataramiss
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    Yes;

    I have DHCP option tag of 161 (Default FTP Server) set to our WDM server where the .ini files are hosted in c:inetpubWysewnos. The option tag is set to the IP address of the server 192.168.xxx.xxx

    I have DHCP option tag of 162 (FTP Starting Path) set to:
    /

    In the wnos.ini file I have:
    Rootpath=/wyse

    There is nothing in the ‘Wyse’ folder except the ‘wnos’ folder and the wnos.ini is located in the ‘wnos’ folder

    #24637
    Avatarmick78
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    Again, try to delete Rootpath=/wyse in your wnos.ini

    #24640
    Avataramiss
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    Brownie points for you, sir!

    Problem was resolved by removing the RootPath command from the wnos.ini file

    Thank you very much! 😀

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