WSI “firmware not compatible” error

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  • #318
    AvatarICter
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    • Total Post: 2
    • Newbie

    I’m trying to re-image a few Wyse S30 clients which have the factory reset-key disabled and an unknown password. For this I’ve setup pxe-booting with WSI. All goes well, only I get a message from WSI that the firmware I’m using is not compatible with the client. When I use the same firmware to upgrade a S30 via FTP, it is working, so I think I must be doing something work. My first suspicion is that I have set the incorrect Flash Size in the “Add image” box of the WSI tool. I’ve tried 32, 32MB, 32 MB, 64, 64MB and 64 MB. Any comments would be usefull.

    #9170
    Avatarthinkthin
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    • Jacked into The Matrix
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    Hi,

    When you download the firmware from the wyse web site use the .bin in the PXE folder (ie. 559-Wye51_S30_PXE). There are 2 folders in the download – one with the ftp firmware and one with the PXE firmware.

    For most S30’s the flash is 32MB so enter 32 in the flash size field.

    Finally, if your unit’s serial number ends in a L (XXXXXXXXXXXL) you have a new RoHS S30 with a newer mother board than the older S30. In this case upgrade WSI to the latest version on the firmware download page at wyse.com,

    Cheers,
    -TT

    #9196
    AvatarICter
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    • Total Post: 2
    • Newbie

    Although I definitely can see the logic in this approach, it did not work and I got the same error. I’m using the PXE version of the 569 firmware. Should it work if I pulled a configuration from a working unit and the put it back via pxe?

    #9198
    Avatarthinkthin
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    Wyse don’t support pulling CE images VIA CE and I have tested and it makes a bit of a mess even though its possiable.

    Have a play with WSI in the c:/InetPub/Rapport/tools/sa/3S30 folder and open the push.i2c file in notepad. Find the line =YES, and change it to =NO,

    Save the file and try again, if it works don’t forget to change the file back.

    Cheers,
    -TT

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