Im trying to upgrade WMS 1.4.1 to 2.0, instalation was successfull, but after upgrade everythink stopped working. Website working, after i log in and trying to go to Groups and Config – its just loading and after while i get message Timeout.
Problem is also with TC – ist stuck on Contacting WMS server…
I know that in past, i had same problem but changing this registry
The registry key for this is HKLM\SYSTEM\CurrentControlSet\Services\memcached\ImagePath
Old value: <path to executable> -d runservice -l <server name> -U 0
New value: <path to executable> -d runservice -l <server name> -U 0 -p 11211
solved my problem. Is there something similar to need to change ? Upgrading to WMS 2.1, 3.0 doesnt change anything.
Replacing 127.0.0.1 by ip of WMS server solved my problem.
If anyone will face to same problem, here is DELL´s solution:
1.- The problem is being possibly caused by memcached.
Please check the registry key “HKLM\System\CurrentControlSet\Services\memcached”. What is “ImagePath” set to? Try changing the “-l” parameter to the IP address of the WMS server, or even set it to 127.0.0.1. Then restart memcached in services.
2.- If this will not help, please also check:
First, add the port number parameter: “C:\Program Files\DELL\WMS\Memcached\memcached.exe” -d runservice -l 127.0.0.1 -U 0 -p 11211
And then restart the memcached service. The next is to remove all the parameters except for “-d runservice”: “C:\Program Files\DELL\WMS\Memcached\memcached.exe” -d runservice