WES/WIE 10 – Class not registered error when connecting to wifi

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  • #53123
    Avatarget-calvus
    Participant
    • Total Post: 7
    • Newbie

    WMS v3

    WES/WIE10 LTSC (Honestly I don’t know what to call it, Wyse seems to call it both.)

    Dell Wyse 5470

    Wyse Easy Setup policy has Wyse taskbar enabled.

    I’m new at administrating WMS. I have a 5470 thin laptop and I need my end users to be able to connect to home wifi and retain that setting. I followed Dell’s guide on allowing certain file paths/registry paths in Unified Write Filter to allow the retention. I’m fairly sure that’s not working because when I connect to wifi via C+A+D the wifi network isn’t retained.

    On top of that, when I click the Wyse network connection icon and try to connect wifi, it gives me the following error:
    Window title: explorer.exe
    Error: Class not registered

    Now like I said, if I C+A+D I can connect to wifi, and even though it doesn’t retain after reboot, it works. Problem is my users won’t think to C+A+D and I’m not sure they can be trained to do that.

    It’s habit to click the network icon, even if it is a Wyse icon, to connect to wifi. Basically it’s click the network icon, select the wifi connection, and click Connect To. That’s what I need working.

    When the 5470 is NOT in kiosk mode, the Windows taskbar is visible, and UWF is enabled, I can successfully connect to wifi via Win10’s network icon in the system tray. It has something to do with being in kisok mode and the Wyse taskbar being enabled.

     

    Any help is greatly appreciated.

    Thank you

    #53124
    Avatarget-calvus
    Participant
    • Total Post: 7
    • Newbie

    Update…

    When not in kiosk mode/Wyse taskbar, I can connect to wifi through normal Windows procedures and the connection is retained when rebooted. My issue appears to be with kiosk mode/Wyse taskbar not allowing a connection and not retaining.

    #53159
    Avatarget-calvus
    Participant
    • Total Post: 7
    • Newbie

    Correction… We’re using WMS 2.1.

    #53185
    ConfGenConfGen
    Keymaster
    • Total Post: 9813
    • Jedi Master
    • ★★★★★★★

    With Easy Setup the shell is replaced and therefore you are not able to do certain tasks.

    CG

    #53190
    Avatarget-calvus
    Participant
    • Total Post: 7
    • Newbie

    CG, yeah, that’s about what I have come to conclude. I’ve talked with Dell every day since Monday and they don’t have a clue as to how to fix this.

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