WDM 4.8 and WES7 client update issues

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  • #6349
    Thinman
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    Hi there,

    did anyone succeed in updating the WES7 R90L7/R90LE7 with any firmware addon from Wyse Website (e.g. Citrix online Plugin 12.0.3.6)?
    For me the clients do not react in a satisfying way, once I drag the registered pakage to the device.

    Any hint is welcome!

    #19799
    Guuge
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    • Regular Joe
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    Yes, I managed to install the ICA 12 package successfully. It takes some time (why ever) but after a few minutes, it reboots several times (because of the write filter I guess) and then the package job disapears and ICA 12 is installed.

    Do the clients check in automatically on your WDM?

    #19800
    Thinman
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    Yes, the clients do check in automatically. Did you do anything special with the new Citrix Online Plugin, or just register it from *.rsp and then drag and drop it to the device?

    #19813
    Guuge
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    • Regular Joe
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    No, that’s exactly what I did… registered the .RSP package and then drag and drop it to the clients.
    Did you configure the WDM service manually on the client or do you pass the required information via DHCP options?

    #19986
    Thinman
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    I configured the WDM service manually on the client. After that the client checks in to the Manager. Then I drag and drop the new package and say update now. The client restarts in “write mode” and the Window appears that an update ios going on. After that: nothing for hours. So I turn of the client and restart it. The package has not been installed and an error is shown in the Manger.

    #19988
    ConfGen
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    • Jedi Master
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    This is a known issue when using WDM 4.8, WES7 and FTP repository. This will not happen when using HTTP for the repository.
    Install this HAgent on the WES7 client and it should work with FTP also.

    CG

    #20000
    Thinman
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    Thanks for the Agent, it installed without any problems, but my problem still exists, once I drag and drop the Citrix Online Plugin to a WES7 Client: the screen “Your System Administrator is now reconfiguring this client” stays forever. Is there some kind of Log-File?

    #20001
    ConfGen
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    • Jedi Master
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    How long have you waited?

    CG

    #20023
    Thinman
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    Hm… You are right: after waiting long enough, this seems to work, now! Sorry for my impatience.
    Anyway this is not a method to use, while the user is sitting in front and waiting for the application. It seems to me that deploying a whole image is as fast.

    #20028
    ConfGen
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    I am not happy with that time either. 🙁

    CG

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