VNC “the connection closed unexpectedly”

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  • #2088
    ryanc1
    Member
    • Total Post: 4
    • Newbie

    Hi All!

    I’m in a real bind and I’m not sure where to go next… I’m running 5.2.0_58 in an environment with 1200LE’s and a few S10’s.

    On the 1200’s, I can VNC into the terminal just fine:

    maxvncd=1
    VNCPrompt=no

    But as soon as the ICA connection loads and the user is in their windows environment, I get a “the connection closed unexpectedly” error trying to VNC into the unit.

    Once they terminate (logout) of thier windows session, I can VNC into the unit again. Looking at the event log on the device I see:

    line#: mfail(vnc handler tcp): out of memory 6356992, errno = 11

    This did not happen before upgrading from 4.2 to 5.2, so I’m confused. Any ideas?

    (The S10’s seem to be fine, probably more memory in them)

    Thanks!

    ~Ryan

    #15532
    ryanc1
    Member
    • Total Post: 4
    • Newbie

    I figured it out!

    Version 5.2.0_89 uses up too much memory for the 1200LE to run an ICA connection AND a VNC shadow.

    I had to downgrade to 4.4.079i and now everything’s working fine.

    Thanks!
    ~Ryan

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