Very Confused Newbie – Firmware Update Failing…

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  • #1772
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    • Newbie

    Our company will be rolling out Thin Clients in a VDI environment in the next few months and right now we are testing Wyse Thin Clients. I have never messed with this stuff before and can’t seem to find a good step-by-step how-to for setup.

    I managed to get the WDM setup (v4.7.0) on our server, and i think i finally have my FTP going correctly. I see there is an agent software (from what i have been reading) that needs to go on my client… I’m assuming i need to do the FTP upgrade to get it???? When i click on upgrade on the Client, i can now connect to my FTP server, it tells me i need to update firmware, and then i get an error: Unable to read params.ini file from the server. And then it fails. I have checked my FTP server and there are quite a bit of folders, but all of them have a params.ini file in them. And they also have an Hagent.exe in them as well. I’m at a loss here.

    I haven’t been able to really figure out the WDM at all since i have to manually add my client in… I’m also assuming this is because i don’t have a the agent setup???

    Can anyone help please? Also is there any good documentation on how to set these things up, best practices, or anything like that out there? I haven’t found squat! Our company was going to have some consultants come in to show us setup and everything, but given the financial times we all seem to be in now, that has been scrapped.

    Thanks in advance to anyone who can help a newbie out!

    This is a Wyse V30L with Win CE 5.0

    • Total Post: 11116
    • Jedi Master
    • ★★★★★★★


    let’s start the easy way.
    Go to Control Panel on your V30L and look for “Rapport”. Open the applet and enter the IP of your WDM server there.
    While rebooting the unit, delete the manual entry in WDM.
    After rebooting you should see your client in WDM.

    More infos on CE can be found in the “First Steps” doc on my website.


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