V90LEW Insufficient system resources

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  • #6510
    Sytar
    Member
    • Total Post: 4
    • Newbie

    I am in the process of setting up a new Citrix environment, and we are running 3 V90LEW WES units and two fo them are running into an issue where they get an error after a while of use (3-6 hours) that ends up causing the system to not allow them to open any new items on the unit.

    Insufficient system resources is shown when trying trying to do ANYTHING new on the machine. Opening C:, Printing, Starting any applicaiton, opening a share on the server, etc.

    We are running as Domain users, using Citrix Xenapp 6.0, and have all applications running through Citrix for these users. All printers and file shares are all from the server, as well as Desktop and My Documents are all redirected to the server so nothing is stored on the Wyse Client.

    I have done some testing and actually caught on while I had Task manager running and was able to check Memory, CPU, and Ram Drive, and all of them were acceptable. CPU was around 20%, Memory around 30-35%, and Ramdrive was nearly empty.

    The one user that is not seeing any issues is running only Outlook and IE through Citrix, and occasoinally uses the two LOB apps. The other two users are in Outlook and at least one of the LOB apps all the time.

    Wyse support has had me jumping through hoops to try and get the Wyse unit to use the Ram drive on a USB stick, and I finally got it to stay there as a user by Disabling Profile Cleaning for all users (just for testing). I don’t think this will help, but I am doing what they asked to try and get a solution before I send the units back as a lost cause for us.

    Can anyone give me some advice on what this could be? ❓

    #20207
    ConfGen
    Keymaster
    • Total Post: 11485
    • Jedi Master
    • ★★★★★★★

    Would it be possible to try
    1. without a Domain user, just local one?
    2. without Domain integration?
    3. with a brand new Domain user?

    CG

    #20223
    Sytar
    Member
    • Total Post: 4
    • Newbie

    This has appeared on two different users, and because of the setup they are using, they need to be on domain.

    #20257
    Sytar
    Member
    • Total Post: 4
    • Newbie

    After doing some more work on this, here is what I have done:

    – Swapped users from one unit to another, the issue followed the user, so I am sure it is not the actual unit malfunction.

    – Setup unit on domain, and moved TEMP and TMP folders to point to a USB thumb drive attached.

    – Removed unit from the domain and set them back up to logging in as the default user, then accessing all applications and resources through Citrix.

    – Updated the Citrix client to the latest version.

    In each case, the issue still persists. I have done everything that Wyse, as well as our internal tech team can think of, and we cannot figure out what the cause of the vague error of Insufficient System Resources.

    Please let me know if there are any other things that can be thought of to do testing, and I will happily give it a try.

    #20351
    Sytar
    Member
    • Total Post: 4
    • Newbie

    I just wanted to update this, and give as much information as I can.

    Testing that I have done so far:

    Removed the unit from the domain
    Restored a unit to full factory image from Wyse

    At this point we are getting the same issue on all cases.

    I have had Wyse working with me, and still have not been able to get around this issue. I am starting to work with the software vendor and may even look to Citrix to see if I can resolve the issue.

    #20353
    tarasov
    Member
    • Total Post: 138
    • Legend in Own LunchBox
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    maybe this could help: http://support.microsoft.com/kb/935649 ?

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