V10L with TCX-Multi Display breaks print preview in Outlook

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  • #1355
    Avatartonyinc
    Member
    • Total Post: 5
    • Newbie

    We are having a problem with the print preview function in Outlook 2003 with the TXC Multi-Monitor installed. As soon as you disable the TCX, print preview works again. If anyone else out there is using V10Ls with dual screens and outlook 2003, please let me know if you get the same results.

    To reproduce:

    1) Connect to a desktop host (Server 2003 or winXP) via RDP or ICA with a V10L and TXC Multi-monitor (we tried with 1.06, 1.1.09 and 1.1.1.1)
    2) Open Outlook 2003 (SP3)
    3) Open a mail or calendar item and select file=>print preview (note that html formatted messages can not be previewed).

    as soon as we disable the TCX print preview works without even having to restart Outlook.

    -T

    #13666
    ConfGenConfGen
    Keymaster
    • Total Post: 10973
    • Jedi Master
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    #13844
    Avatarhallstev5
    Member
    • Total Post: 1
    • Newbie

    Hi,

    I am having the same problem. I tried the download given and it didn’t end up solving the problem. If any one else has an idea on what may fix this that would be great. If not I think that I may have to submit a fix request to Wyse.

    S

    #13845
    ConfGenConfGen
    Keymaster
    • Total Post: 10973
    • Jedi Master
    • ★★★★★★★

    You should file a request with Wyse support.
    Best is if you both do this to make more pressure on them 😉

    CG

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