V10L Can’t Upgrade WTOS after accidental downgrade

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  • #1366
    Avatarsjmeyers
    Member
    • Total Post: 2
    • Newbie

    Hi Guys,
    Have accidentaly downgraded the WTOS on our new V10L from 6.1.0_08 to 6.1.0_03.

    I have now copied the new V10L_boot and V10L_wnos to the FTP server but the units won’t upgrade due to networking issues.
    Also any attempt to change network or perference causes the unit to lock up.

    Have tried the following all of which have failed due to network issues on the unit itself due to WTOS downgrade….
    wnos.ini set to
    Autoload=0
    Signon=0
    Privilege=High
    Lockdown=No

    Updated DHCP scope to add FTP server, file location

    Wyse device manager won’t connect

    Hit g on bootup

    Is there any other way to reload WTOS? I have downloaded the USB imaging tool where can I get the i2d file? and will this work?

    Have logged call with WYSE but no response as yet…..

    Cheers,

    Steve

    #13590
    ConfGenConfGen
    Keymaster
    • Total Post: 10968
    • Jedi Master
    • ★★★★★★★

    What kind of network issues do you have? A simple downgrade to that version should never render the unit useless.
    Wyse can give you a download link for the needed i2d file but maybe we get it running without that.

    CG

    #13594
    Avatarsjmeyers
    Member
    • Total Post: 2
    • Newbie

    Thanks for the reply CG.

    It looked like the network card was initalising after the the unit tried to connect to the ftp server.

    There were networking errors while booting and it said that it couldn’t access the server although changes to the wnos.ini were being taken on board.

    No config changes on the Terminal itself will save. The units would just just hang.

    Tried setting below which didn’t work
    Autoload=0
    Signon=0
    Privilege=High
    Lockdown=No

    Tried setting FTP server in DHCP which didn’t work

    Tried the new frimware on FTP site.

    Tried using the USB transfer tool with 1V12.i2d from WYSE but got “Unable to open source (boot-media_and _archive_size_check) Transfer error”

    The older model units would work with all the above configraution changes no problem.

    Also after about 20min of booting the units would actually be able to connect to our VDI environment and work without any problems

    In the end I sent all the units back to WYSE and got them reflashed.

    Lesson learn’t – set your Autoload=0

    Cheers,

    Steve

    #13595
    ConfGenConfGen
    Keymaster
    • Total Post: 10968
    • Jedi Master
    • ★★★★★★★

    very strange, but good to know everything is up and running again.

    CG

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