USB Hardware License Key Dongle for WTOS

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  • #7578
    AvatarUofMSilver
    Participant
    • Total Post: 5
    • Newbie

    Has anyone had any luck with using USB license dongles with Wyse thin clients? In particular the C10 and R10.
    Our company uses some older software which uses the license key on a USB dongle. Even with USB redirection and mapping set in the wnos.ini files and also the MAC.ini files, the sessions do not see the licenses.
    In the event viewer, the Wyse terminal picks up the USB device.
    We have gotten many other USB devices to work, but these seem to be different. My guess is that it is because they use drivers, but those should be on the VM that the RDP session connects to?!
    I opened a ticket with WYSE, but that usually takes quite a bit of time.
    Any help is greatly appreciated.

    #22974
    ConfGenConfGen
    Keymaster
    • Total Post: 11116
    • Jedi Master
    • ★★★★★★★

    What’s your
    – wnos.ini?
    – firmware version?
    – backend you are connecting to?

    CG

    #22985
    AvatarUofMSilver
    Participant
    • Total Post: 5
    • Newbie

    Thanks for the response.
    Wnos.ini is below (we are still working some other issues out, which is why it may seem a little jumbled).
    On a side note, I have been informed by Wyse that TCX is required for this to work. But if you have any other ideas…

    RDP session connects to XP Pro SP3
    Firmware on all clients is 7.1_130

    WNOS:
    autoload=201
    signon=no
    Privilege=None
    EnableLocal=no HideDefault=yes
    AdminMode=yes Admin-Username=XXXXXXXXXXXXXX Admin-Password=XXXXXXXXXXXXXX
    EnableGKey=yes
    Service=vncd Disable=no
    MaxVNCD=1
    VNCPassword=password
    VNCPrompt=no
    Autopower=yes
    BootpDisable=yes
    SessionConfig=RDP USBRedirection=RDP
    SysMode=classic toolbar_no_conmgr=yes DisableAddConnection=yes
    SessionConfig=All MapDisks=yes UnmapUSB=no UnmapPrinters=no UnmapSerials=no
    TimeServer=%ServerName%
    TimeFormat=”12-hour format”
    DateFormat=mm/dd/yyyy

    TimeZone=”GMT – 05:00″
    ManualOverride=Yes
    Daylight=Yes
    Start=030307
    End=110107
    TimeZoneName=”Eastern Standard Time”
    DayLightName=”Eastern Daylight Time”
    Include=$mac.ini

    #22994
    ConfGenConfGen
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    • Jedi Master
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    Wyse is correct. In a pure WinXp RDP environment you have to use TCX USB redirection.

    CG

    #23023
    AvatarUofMSilver
    Participant
    • Total Post: 5
    • Newbie

    Just to let you know, we installed TCX server suite on the host, made a few configuration changes in the .ini files, and now the dongles are read from the client software. Thanks for the input.

    #23038
    Avatartarasov
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    • Legend in Own LunchBox
    • ★★★★★

    1) Try ForceRedirect command in wnos.ini with VID,PID, etc of your USB dongle 2) Check VID, PID in Windows device manager – it could happen that they are different from the ones if device is plugged in locally. If VID, PID are different in redirected and ‘local’ connections you might have to change them in the INF files of dongle driver to match mapped values. p 1) helped me with Bloomberg keyboard finger print scanner , p 2) – with some other crazy scanner. Of course TCX rullezzz 🙂

    #23276
    Avatarkarmakoma
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    • Back Stage Pass
    • ★★★★

    Hello tarasov,

    I’m also attempting to get a Bloomberg keyboard with the finger scanner working with an RDP session.
    So you are using the TCX suite, specifically USB redirector? Do you need to purchase licenses for the USB redirector?

    Thanks!

    #23277
    ConfGenConfGen
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    • Jedi Master
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    Yes, TCX Suite has to be licensed.

    CG

    #23436
    Avatarkarmakoma
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    • Total Post: 73
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    • ★★★★

    Thank you. We tested the eval and successfully tested it so purchased a license.
    It’s partially working in that the RDP session is recognising the Bloomberg keyboard and all the key functions are working but the fingerprint scanner function is not being recognised.
    I believe this is because there is a Bloomberg keyboard connected to the PC that the user is RDPing to and Bloomberg software is registering this fingerprint scanner.
    When I RDP to a PC which does not have the bloomberg keyboard plugged into it the finger scanner works fine.
    Is there a way to override or disable the PC local Bloomberg finger scanner or force the Wyse local Bloomberg finger scanner?

    I don’t know if the ForceRedirect would achieve the desired result.

    Thanks.

    #23444
    ConfGenConfGen
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    • Jedi Master
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    I do not understand you. When are you logging in from a PC? Same Server? Same session?
    Please explain.

    CG

    #23456
    Avatarkarmakoma
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    • Total Post: 73
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    Apologies.

    So there is a PC running Bloomberg and the TCX suite. This PC has a Bloomberg finger scanner connected to it.

    I have a Wyse C10LE with a Bloomberg finger scanner installed and is configured to RDP to the PC running Bloomberg.

    When connecting to the PC via RDP using the Wyse, the Bloomberg finger scanner connected to the Wyse is not being picked up in the RDP session.

    However, if I disconnect the Bloomberg finger scanner from the PC then the Bloomberg finger scanner works from the RDP session.

    The user scenario is that they work in the office locally connected to the PC 3 days a week.
    The other 2 days they work from another office and connect via RDP to the same PC.

    I have tried to see if starting a new session via the Wyse works as oppossed to reconnecting to the session that was logged in locally but this made no difference.

    Thanks.

    #23466
    ConfGenConfGen
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    A little bit to special for me. Sorry, no idea.

    CG

    #23479
    Avatarkarmakoma
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    No problems. I’ll post to Wyse support.

    Thought maybe the ForceDirect or ForceLocal could exclude the finger scanner connected directly to server (PC) from being included in the RDP session.

    #23483
    ConfGenConfGen
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    • Jedi Master
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    There is no ForceLocal for RDP. Only ICA.

    CG

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