Upgrading s10’s from 6 to 7.1_207 and lose printers?

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  • #8004
    stratagem
    Member
    • Total Post: 9
    • Regular Joe
    • ★★

    We are currently in the testing 7.1_207 and so far it’s great. But every time I upgrade a machine it loses it’s printers. The Printer name and Identification will be there but it loses the IP. Is there a way to prevent this? I don’t want to push this update to 300 terminals and have everyone call me the next day because they don’t have any printers.

    #24259
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    This sounds like a bug. Have you contacted Dell Wyse already?

    CG

    #24270
    stratagem
    Member
    • Total Post: 9
    • Regular Joe
    • ★★

    Yes, I have. I sent them my ini and a few other settings. Now my ticket is set to “Assigned” and I’m just waiting. Hopefully they’ll have a fix for me.

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