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Hi,
I was in the process of upgradeing from Dell Wyse mangement version 1.1 to 1.2, but i keep reciveing the following error message:
“Setup could not retrive database details. Please remove exsisting WMS before continuing the installation. Setup will about now.”
Is it really needed to uinstall the software and then re-install it as version 1.2?
Funny thing,
First time i ran the setup file for 1.2 while trying to upgrade it, it failed and was cancelled. Afterwards WMS wouldn’t start and both Tomcat and MariaDb services was stopped and wouldn’t start again.
I restarted the server and the services was once again running and WMS worked, but we are still struggling to upgrade it to 1.2.
Any suggestions? 🙂
I have heard that several times now. It is still unclear what the root cause is.
Do you have a snapshot of the server before trying any upgrades?
Fall back to that snapshot and try again. Worked with other users.
CG
Ill have to look into that.
I guess the only other options is to un-install 1,1 and re-install 1,2.
Luckly, we only have 3 devices running on it, so far. 😉
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