Time Problem

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  • #6020
    • Total Post: 27
    • Regular Joe
    • ★★

    What network controls/protocols can interact with time on a Wyse CE thin client. We run a mix of 3125’s and S30’s. Build range from 541, 576, 581. We get our NTP time syncronozation from multiple sources. Router, Gateway, Domain Controller. This is all fine and good but we are seeing our Wyse thin clients change time on their own regardless of what sync point we choose. Up an Hour then down an hour. I have set the sync to happen every 2 mintutes. When sync happens the time is right. Minute later it goes back an hour. Then sync happens again and it corrects itself. My terminals are doing this all day everyday right now. They all have the DST patches installed and are set to the correct timezone.

    After a network sniff the only true NTP traffic I see is the direct sycn that happens every 2 mintures. Can anything VOIP interfere? What else can I hunt for?

    • Total Post: 11423
    • Jedi Master
    • ★★★★★★★

    Can you do a factory reset of one device and test again?


    • Total Post: 1
    • Newbie

    I’m having the same problem on my network. I have 80 Wyse S30 devices running CE5 FR3, some with FR3 hotfix 3. Just as mlgary stated, when SNTP syncing is checked off, the time corrects itself upon syncing and then goes off by one hour slower less than two minutes later. I’m in NY and this stopped occurring since the time change but I know the problem will begin to occur again when the time switches back. When SNTP automatic time sync is turned off, this issue does not occur. I have reset devices and have gotten the same results.

    On the other hand, this issue does not occur on CE6. We only have a few devices with the required 64mb of flash memory so full scale upgrade to that version is not possible.

    I’ve opened a case with Wyse about this but have not yet gotten a solution. Several DST patches have been attempted and failed.

    Thank You for your time,

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