we’re trying to connect a T10D client with the latest ThinOS 8.3 to a Citrix XenApp 7 over NetScaler 11.0 / VMware Horizon View 7 over VMware Access Point 2.8.
For security reasons connections are only allowed using 2FA (1st Username + PW, 2nd PIN)
Using Netscaler Gateway
After authentication ThinOS but comes back with “Invalid Credential, please retry”.
System information log shows the following messages:
csg account abnormal
csg login fail 0 times, exit
SF: roam service failed rc=2
SF: account state 7
I tried CAGAuthMethod=LDAP / LDAP+RSA / RSA+LDAP / RSA in wnos.ini
Using View Access Point
After Username + PW authentication ThinOS presents a SecureID input dialog for the PIN, but comes back with “Invalid Credential, please retry”.
System information log shows the following message:
“vdi broker initialization failed”.
Can somebody confirm that connecting via Netscaler / Access Point with 2FA is supported / has been successfully tested? Any hints about client / gateway configuration needs?
We don’t have issues with internal connections over Netscaler (without 2FA).