TCX failed to add device

Hello,

I am trying to use a USB rfid reader on a R10l thin client. We are connecting to a windows 2003 box that we use for administration. TCX seems to work properly on the system. I have attached other USB devices that have been passed thru properly, but when I attach this reader TCX recognizes it and the warning dialog box comes up but it never passes it thru. I took a log of when connecting it and among other things it says Failed to Add Device. Is this an issue with the device or TCX? I have also tried to add a uniquie exception for the specific device with the same results. Here is the entire log

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TCX USB Virtualizer : 4, 1, 0, 19

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g_nDebugZone = 0xffff, "File logging" enabled

+__AuthenticateWorkerThread(), TID = 0x0000100c

Received Client HELLO_MESSAGE

Protocol version - 1, Compatible with USB Virtualizer 2.X.X

Connection from "32 bit WTOS" client machine

Client Product version is (4.0.0)

Sending Server HELLO_MESSAGE (protocol version 2)

Server Product version is (4.0.0)

Received AUTH_INIT_MESSAGE

Sending AUTH_CHALLENGE_MESSAGE

Received AUTH_RESPONSE_MESSAGE, Authentication PASSED

Sending AUTH_RESULT_MESSAGE

Received CREATE_WRITE_CHANNEL_MESSAGE

Sending CREATE_WRITE_CHANNEL_MESSAGE, Device Id (Unique id) = 0x00008000, StatusCode = 0x00005000

Adding CConnectionContextV1 to the map: hContext = 0x00008000

+__AuthenticateWorkerThread(), TID = 0x000011f8

Received Client HELLO_MESSAGE

Protocol version - 1, Compatible with USB Virtualizer 2.X.X

Connection from "32 bit WTOS" client machine

Client Product version is (4.0.0)

Sending Server HELLO_MESSAGE (protocol version 2)

Server Product version is (4.0.0)

Received AUTH_INIT_MESSAGE

Sending AUTH_CHALLENGE_MESSAGE

Received AUTH_RESPONSE_MESSAGE, Authentication PASSED

Sending AUTH_RESULT_MESSAGE

Received CREATE_READ_CHANNEL_MESSAGE, Device Id (Unique id) = 0x00008000, Session Id = 0x00000001

-__AuthenticateWorkerThread(), TID = 0x0000100c

Administrator has enabled security warning pop-ups

The server is configured to allow this device, VID = 0x1071, PID = 0x0001

processpath - C:Program FilesWyseTCXServerUSB Virtualizer\UIuserprompt.exe, arguments - 14,

Attaching "New device" to the virtual USB bus.......

m_lpFtBusApi->AddDevice() failed, GetLastError() = 0x57

FAILED to AddDevice

Sending CREATE_READ_CHANNEL_MESSAGE, Device Id (Unique id) = 0x00000000, StatusCode = 0x0000500c

WSAGetLastError = 0x00000000, Protocol error (NET_ERROR_XXX) = 0x500c

-__AuthenticateWorkerThread(), TID = 0x000011f8