Stopping Serial device being detected as HID

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  • January 17, 2011 at 1:32 pm #6371
    charliecrackle
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    Have terminals running wyos 7.0.0_30 WYSE CX10

    have the WYSE usb to serial adaptor as these dont have serial ports.

    have a device connected to the serial port.

    If the device is disconnected and the terminal is rebooted the USB to serial is detected as a “MCT” (what ever that stands for)

    Connect the device and all works fine via citrix.

    If you leave the device connected to the USB serial cable the terminal sees a “HID” device detected. now when serial data come down the mouse and keyboard get filled with junk.
    also the Com1 mapping in citrix fails.

    my question. is there a WYSE.ini setting that stops the wyse terminals probling the serial device and just load the USB addaptor as a serial “MCT” device.

    very anyoying problem.

    Dont have this issue on the old 1125SE with built in serial.

    Charles

    January 30, 2011 at 1:59 pm #19897
    charliecrackle
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    response from wyse support

    Unfortunately this is the limitation of the USB to com convertor. It is the only way it works.

    If you need a serial port as per the required behaviour , you will need buy a thin client with a serial port for serial device connection.

    We offer the R class or the V class which has the legacy ports.

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