start menu renumeration takes 30 seconds on C10LE

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  • #6826
    Avatarweegi
    Member
    • Total Post: 2
    • Newbie

    Hi there,

    Have been asked to look at a number of issues one of clients have been having with their WYSE environment and if I’m honest, I’ve never seen them before so looking for some pointers on what to check.

    They have a Citrix PS4.5/Xenapp 5 infrastructure and have a number of terminals all either running ThinOS 6.5 or 7.0 and are C10LE devices.

    One of the problems they have is that when they click on their Start icon, it can take around 30 seconds for their application icons to show. This is usually when they have been inactive for a period of time but it can happen a few times per day.

    From looking at the ini file, it does seem very basic so I was wondering if there is anything I can look to amend that may help here.

    Other issues are poor browsing experiences using IE7 (takes around 5 seconds for a new tab to open within the browser).

    There wnos.ini file contains the following:

    signon=0

    autoload=1
    Timezone=”Greenwich Mean Time” ManualOverride=yes Daylight=Yes Start=030507 End=100506 TimeZoneName=”GMT Standard Time” DayLightName=”GMT Daylight Time”
    EnableLocal=no
    DeskColor=”111 111 111″
    LongApplicationName=yes

    SessionConfig=ALL
    disablesound=no
    Device=Audio
    volume=25
    Mute=0

    connect=ica
    description=”Desktop”
    icon=d.bmp
    browserip=x.y.com;a.b.com
    application=”Desktop”
    autoconnect=0
    fullscreen=yes
    Colors=high
    Mapdisks=yes
    mapdisksunderz=yes

    I believe the environment was set up a number of years ago and hasn’t really been touched since so I was wondering if any one had any suggestions that may improve the customer sat levels.

    We have checked the Citrix environment and resources are fine, we have also checked the network (bandwidth, latency etc) and again, no issues were found so I am hoping that it could be just poorly configured terminals.

    Any help is appreciated.

    #20998
    ConfGenConfGen
    Keymaster
    • Total Post: 11109
    • Jedi Master
    • ★★★★★★★

    Several thing to check:
    – Alter the wnos.ini file to look like this:

    signon=0

    autoload=1
    Timezone="Greenwich Mean Time" ManualOverride=yes Daylight=Yes Start=030507 End=100506 TimeZoneName="GMT Standard Time" DayLightName="GMT Daylight Time"
    EnableLocal=no
    DeskColor="111 111 111"
    LongApplicationName=yes

    SessionConfig=ALL
    disablesound=no

    Device=Audio
    volume=25
    Mute=0


    connect=ica
    description="Desktop"
    icon=d.bmp
    browserip=x.y.com;a.b.com
    application="Desktop"
    autoconnect=0
    fullscreen=yes
    Colors=high
    Mapdisks=yes
    mapdisksunderz=yes

    Remeber, a backslash at the end of a line combines this and the next line. So,

    SessionConfig=ALL 
    disablesound=no

    and

    SessionConfig=ALL disablesound=no

    is the same.
    That why some “” have to be removed.

    – What are you using as you browserip? This should be a PNAgent site!

    CG

    #21004
    Avatarweegi
    Member
    • Total Post: 2
    • Newbie

    Many thanks for that, I have asked for it to be amended to reflect your view.

    We are using pnagents, I changed that line to protect the identity of the client.

    Thanks again

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