S30 problem with Outlook 2010

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  • #7576
    Samysay
    Participant
    • Total Post: 7
    • Newbie

    When creating a new mail , the cursor at the mail body is missing. on the older version of office we don’t have this problem.

    #22975
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    What firmware?
    What backend?

    CG

    #22989
    Samysay
    Participant
    • Total Post: 7
    • Newbie

    the device is s30 with firmware version of
    6.0 wyse wfr5 hot fix 1 ( Build 674)

    backend is windows server 2003 r2 , xenapp 5

    #22998
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Does this happen on ICA as well as RDP?

    CG

    #23002
    Samysay
    Participant
    • Total Post: 7
    • Newbie

    it only happen on ica

    #23010
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    The problem with CE is that neither Citrix nor VMware are doing any more work on the clients. So if there is an issue with the ICA client, you are kind of lost here.

    CG

    #23045
    Samysay
    Participant
    • Total Post: 7
    • Newbie

    We found the solution to our problem , we install the latest citrix receiver, enterprise edition , on our citrix servers, then it works.
    Thanks though

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