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13. February 2009 at 16:13 #1877
Hi, we have implemented S30’s to our users and have noticed a few issues that have came from it.
Basically when users are in word, they have a lot of shadows on the screen, almost like a slow screen refresh they do go, but its like pink on some of them
Also when users are using Excel 2007, if they scroll down, it keeps an image of some lines on the screen, you get this back by scrolling up or down again and it basically overwrites the image.
Anyone ever had this before and is this pretty normal, and how can i fix it13. February 2009 at 20:53 #15154
What firmware do you have installed on your S30? Are you using RDP or ICA? Which client version (addon build)?
CG16. February 2009 at 13:15 #15171
Not sure about the firmware, how do we find this out , and we use ICA with the client being version 11.000.16. February 2009 at 13:48 #15172darren26Member
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- Regular Joe
Could try a different monitor setting. Try changing the refresh rate and colour depth.
We had an issue with Outlook display missing some bits off the screen on an older firmware that we ran on 3125se devices which was fixed until new firware was available by reducing the refresh rate.16. February 2009 at 13:56 #15173
Open Control Panel-System. There you can find the build version (something like CE5 build 581 or similar).
ICA Client version can be found under Control Panel-Addons. Please post the build number here.
CG16. February 2009 at 14:24 #15174
5.0 WYSE FR2 Hot Fix 22 *(Build 581)16. February 2009 at 14:45 #15175
And ICA?16. February 2009 at 14:47 #15176
ICA build client 5322616. February 2009 at 14:52 #15177
impossible. Check Control Panel-Addons16. February 2009 at 15:10 #15178
Version 9.22 (Build 97.1)16. February 2009 at 15:36 #15179
download, install and test ICA 10.3 Build 98.1 from Wyse.com
CG24. February 2009 at 13:27 #15254
is it just the .bin file that you use to upgrade the ICA, i have put it on our FTP site, but didn’t know whether u use the .exe file or the .bin25. February 2009 at 9:54 #15262
Go to Control Panel – Addons and add a new addon by pointing to the folder where the .bin and params.ini reside.
Maybe a good idea to take a brief look in the CE Admin Guide 😉
CG25. February 2009 at 10:39 #15264
Thanks for that, i managed to get the new client installed ok, and will test it to see whether this improves2. March 2009 at 14:30 #15292
have tried upgrading it and am still getting the issue with lines on it, not sure what else to try
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