S10 continual reboot cycle

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  • #5849
    • Total Post: 5
    • Newbie

    I have an S10 that is stuck in a continuous reboot cycle. I think it failed a firmware updates.

    It will start up, display the Wyse splash screen then restarts.

    I can get into the BIOS but I can’t change anything from there.

    Is there a way that I can re-install an image on the device?

    • Total Post: 320
    • Jacked into The Matrix
    • ★★★★★★

    There is no way reinstall or create a image, think it’s time to call support.

    • Total Post: 11423
    • Jedi Master
    • ★★★★★★★

    Ask Wyse to give you an i2d file for your S10. This file can then be use to flas the device with Wyse Simple Imager (ca be foundin our download section) via PXE.
    This way you can recover the unit.


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