WYSE terminals have gui window thrown up with title “Rapport Configuration Manager – Update Request”. Update process follows which begins with a reboot. The WYSE terminal then boots up properly and the window is thown up again. The process repeats. The only distinction we have made so far is that in the DHCP discover message are included the following in the parameter request list:
163 = Private
164 = Private
175 = Private
176 = Private
177 = Private
178 = Private
179 = Private
180 = Private
186 = Private
187 = Private
Of the above list option 186 – Rapport Server IP address and 187 Rapport Server Port is known to me. Our DHCP server does not have these options configured on the scopes where we are seeing this problem.
Where we have WYSE terminals booting ok we do not see these extra option requests in the DSCP discover.
We were not trying to push an image.
Users could not work because this rapport imaging attempt was repeating endlessly.
We found a new SAN install uses PXE protocol and was initiating this process on older NT terminals only! 🙂
All fixed now.