PXE boot fails

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  • #114
    AvatarAnonymous
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    Hi,

    After setting one S90 to all our settings, I want to roll it out to all other boxes. I’ve selected it in Rapport and tried to register an image from it.

    When it boots, it cannot find the rapport server (on the same subnet). It just starts XPe again.

    Is there a way to test the PXE / TFTP configuration and capabilaties of the rapport server?

    Thanks, Leon

    #8599
    AvatarAnonymous
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    Firstly check if you have PXE set as the top preference in your BIOS boot sequence. Like a PC hit the del key upon reboot and the BIOS password is Fireport – note the capital F

    check in the device manager of Rapport that your unit is registering as PXE capable = yes in the column that states PXE capable – scroll to the right of screen. If it reports as PXE capable = no , simply rebott the unit by right clicking on it and choosing to reboot from the Rapport GUI

    PXE should be working by default. Is your unit getting an IP address from your DHCP server ? Is the DHCP server on the same box as your Rapport server?

    regards
    Rolla

    #8601
    AvatarAnonymous
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    Hey,

    Also if you have Cisco Switches make sure PortFast in enabled on the switch port the terminal is on.

    #8614
    Avatarfauxone01
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    We’re having the same issue.
    Our 941GXL devices in the US are managed by a Rapport server in London. The devices get their DHCP from a separate London server by using an IP helper on the US office router. We’ve also added a helper address so the US devices can locate the Rapport server. This is working correctly and the thin clients are appearing in Rapport as “PXE Capable”. Unfortunately when attempting to “Get Device Image” the terminals simply reboot rather than kicking off the TFTP transfer. The devices are definitely set to boot to PXE first and we have proved this works on the London LAN.
    I believe this is a firewall issue but the network guys refuse to believe me because they aren’t seeing anything being dropped when they setup a log trace on the Checkpoint FW. I think they should be allowing UDP => TFTP from the US source address i.e the US router. Does anyone agree/disagree or have any other suggestions?

    Cheers in advance for your input.
    fauxone01

    #8615
    Avatarthinkthin
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    Hi,

    I am assuming that the Rapport imaging works OK in London and its only over the WAN that it fails, of the top of my head here are a few issues.

    – are you using Cisco switches in the US, if so make sure PortFast is enabled on the port the 941G is on.

    -Is there a router or VLANS between the terminal and the firewall the forwarding is enabled on. The IP helper will need to be enabled on the LAN interface of the Router/Layer 3 switch connected to the terminal only.

    – Does the PXE stage of the terminal fail to get an IP? Can you take a packet capture of the traffic on the firewall and look for the Wyse terminal DHCP request? All Wyse MAC’s start wil 008064.

    Here are a few tips, PXE can be a pain, look at the Cisco issue and then use ethereal to track the DHCP broadcast progress. Hopefully you have enterprise Rapport so you won’t have to pull images accross the WAN.

    If you find the answer please post it so we can all learn the solution!

    Cheers,
    -TT

    #8616
    AvatarAnonymous
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    Hi,
    I have problem getting image from device with rapport 4.41.
    Device is old – wt3730le. I can image it, send packege’s, but couldn’t get image from it. Also tried s10 -same error.
    It’s giving_ scrpit error :QU line 34.
    Using SNMP. Do anybody knows how to fix it?

    tnX

    #8617
    Avatarthinkthin
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    Hi,

    Thanks for posting!

    You can’t use Rapport to pull an image from a S10 or CE device – only Linux and XPe.

    With S10 there is no need as you manage everything with the wnos.ini file. Are you using this file? If not let me know and I will post a link on this as its really cool.

    With CE you go to Device Manager and right click on the device and select “get device config”. This pulls the device configuration and you can send it to oter terminals. This is not the image, just the setup. It is possible to buddle this configuration with an image and send it out.

    Note, you may need to install the rapport hagent on the terminal. In Package Manager – Agent Updates look for a package the upgrades the legacy SNMP agent to the CE hagent and see if you can install this on the terminal. This will give you full Rapport 4x functions.

    Please test pulling a config and post the results. The help file with Rapport has a detailed explanation on bundling images.

    I hope this helps,

    -TT

    #8618
    AvatarAnonymous
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    Tnx for advise,
    I’ve tried to get device config before, it’s working fine.
    And it goes with ce bundle also. But it won’t restore ICA connection on the connections tab. All settings there, but connection.
    I’ve Tried to apply CE hagent, it’s was sheduled NOW, but just hungs – not turning to “in progress”.
    When i restarted server its gave me this error:
    script error:trapsignaled process failed:26 SF error
    Plus, i had “Unable to re-calc CRC file:Error building CRC file list:450” when i did get device info this time. Before it was fine.
    Rapport adding wt3730le as UTC device- is it right?

    #8619
    AvatarAnonymous
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    Tnx for advise,
    I’ve tried to get device config before, it’s working fine.
    And it goes with ce bundle also. But it won’t restore ICA connection on the connections tab. All settings there, but connection.
    I’ve Tried to apply CE hagent, it’s was sheduled NOW, but just hungs – not turning to “in progress”.
    When i restarted server its gave me this error:
    script error:trapsignaled process failed:26 SF error
    Plus, i had “Unable to re-calc CRC file:Error building CRC file list:450” when i did get device info this time. Before it was fine.
    Rapport adding wt3730le as UTC device- is it right?

    Also can’t add domain user’s to rapport. installed under local admin & works only with it. When adding it says – the accont domainadmin is a user account. Application will not accept user account. domainadmin is admin on local mashine.

    #8620
    Avatarthinkthin
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    Hi,

    It sounds like Rapport working fine, pulling a config and making a bundle is the way to push images out for CE. I am not sure what the failure is but try renaming the settings.reg to settings9999.reg to make the setting for ICA stick. See this link:

    http://www.freewysemonkeys.com/site/modules.php?name=Downloads&d_op=viewdownloaddetails&lid=28&ttitle=Configuration_Distribution_CE_Terminals.pdf

    For the hagent issue can you manually install it via ftp? Does it work without pushing it with Rapport?

    Let me know,

    Cheers,
    -TT

    #8621
    AvatarAnonymous
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    Tnx TT,

    Its kind a working, but not perfect. Can you give more info about s10? wnos.ini ? . We just got 1 for test it seems i can’t do anything but vnc here?(through rapport).
    Also what is the difference between rapport workgroup & enterprise. Is that why I can’t add domain user to rapport workgroup?

    Regards,
    NG

    #8622
    Avatarthinkthin
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    Glad to here you are getting close to it working.

    Have a look at the Blazer best practices for deploying the S10 in the Blazer downloads section. Blazer is driven from a simple text file. In most cases it is deployed without the need for Rapport. Workgroup and blazer really just allows you to inventory, shadow and reboot devices.

    Enterprise and Blazer allows Rapport to hand out the WNOS files based on views (see the Blazer DDC artical). This is usefull if you need many differing wnos configurations and want to mange it all from Rapport. Simple environments may be happy with a simple ftp server and the dhcp option tags,

    -TT

    #8623
    AvatarAnonymous
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    Thank you TT,
    gonna try. I’m thinking of buying cheap dell or Gateway PC’s instead this s10 box for 299. Will see. But i’ll need to handle 3730’s anyway.

    Best,
    NG

    #8624
    AvatarAnonymous
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    How to copy wnos from configured device?

    #8625
    Avatarthinkthin
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    Hi,

    You don’t need to copy the WNOS over. Simply set up an ftp server with the wnos.ini file and point the device to it. Every time it boots is reads the file and configures. If you use DHCP tags you will not have to touch the device, just plug it in and it works.

    So here’s the deal, if you want an easy to admin box with limited peripheral support the S10 rocks. For users that just come in to work and go without plug-in stuff in to the computer. If you have to have some funky windows driver then the cheap PC is an option but remember you will have to set up an image, antivirus, and a way up delivering updates and push 1.5GB of image to a device. Once you get the hang of it you can set up an S10 in 5 minutes (as you can tell I really like these boxes). Other benefit is they last forever.

    You are going to right path exploring all the options – knowledge is power!

    Have a look at this with your S10 to see how easy this is:

    http://www.freewysemonkeys.com/site/modules.php?name=Content&pa=showpage&pid=2

    Good Luck, let us know what your decision is!

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