Problem connecting to XenDesktop 5.5 desktop groups

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  • October 19, 2011 at 1:03 pm #6887
    OskarLarsson
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    Hello!

    I have a new XenDesktop 5.5 installation here, and everything worked fine until I tried to connect to it from a Wyse terminal (R10L with WTOS 7.1) – which fails… 😕

    If I connect via the XenDesktop Web Interface from my computer (using the online plug-in) everything works just fine and I can see my “desktop groups” and connect to the virtual desktops. 😀

    When I login through the Wyse terminal with my account, I can see my desktop groups (“G-27-VDI-PoolT1” and “G-27-VDI-PoolO1”) – but I can’t connect to them.

    When I try to connect I get the following error message “ICA[G-27-VDI-PoolT1 $P22]: Connection timed out” when trying to connect to the “G-27-VDI-PoolT1” desktop group – and “ICA[G-27-VDI-PoolO1 $A1-1-275C81BF-0001]: Connection timed out” when trying the other group.

    I use the following wnos.ini:

    autoload=1
    AutoSignoff=yes
    SysMode=VDI
    SignOn=Yes
    DomainList=”mydomain”
    IcaBrowsing=HTTP
    PnliteServer=myddc.mydomain.com


    I have tried both with HTTP and UDP IcaBrowsing. I have no idea which one to use… does it matters?

    In the event log on the Wyse I can read that “DNS/WINS can’t resolve [G-27-VDI-PoolT1 $P22]” when I try to connect to G-27-VDI-PoolT1. And of course I get “DNS/WINS can’t resolve [G-27-VDI-PoolO1 $A1-1-275C81BF-0001]” when I try to connect to G-27-VDI-PoolO1…

    I have no firewall enabled on the DDC server.

    I hope someone can help me!

    October 19, 2011 at 4:12 pm #21213
    ConfGen
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    What is your farmname? Does it contain some special characters like “&, $, §” or similar?

    CG

    October 20, 2011 at 9:47 am #21215
    OskarLarsson
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    @ConfGen wrote:

    What is your farmname? Does it contain some special characters like “&, $, §” or similar?

    The site name (farm name) is “B27_Farm”.
    Could the name be the problem?

    Should the “PnliteServer” be the WI or the DDC? I have tried both. When using the DDC I can see my assignments, but not with the WI.

    October 20, 2011 at 2:18 pm #21216
    ConfGen
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    1. The farmname can be the issue. Try to use a name without special characters like “_”
    2. The PNliteServer value should point to your PNAgent site.

    CG

    October 20, 2011 at 2:26 pm #21217
    OskarLarsson
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    Now I finaly got it working (with a little help from a consultant).
    We had no “XenApp Services Site” configured on the Web Interface server.
    Now it’s configured and now when I connect with “PnliteServer=http://mywiserver.mydomain.com/Citrix/PNAgent/config.xml” it is working as it should.

    Anyway, thanks ConfGen for your help!

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