Possible graphic card issue

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  • #1087
    AvatarGrim
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    • Regular Joe
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    Hi!

    In my enviroment we are using older V90s. Problem is that our users are dependant on dual screens and since the old V90 dont have built in support we use PCMCIA graphic card(VTBook VTronic).

    The problem is that for some odd reason the built in graphic card(VIA/S3G) detects two monitor, I have tried to remove this third monitor but it keeps reappearing. I dont know how it can show up because the built in graphic card only has one VGA connector.

    Could it be driver related? I updated the image with the latest graphic driver if that could possibly have something to do with it?

    Need to resolve this problem as this third monitor causes some problems in Citrix despite being disabled and not in use.

    #12402
    ConfGenConfGen
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    • Jedi Master
    • ★★★★★★★

    Have you tried disabling the inbuild VGA card from the BIOS?

    CG

    #12403
    AvatarGrim
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    • Regular Joe
    • ★★

    No but what would I achieve with that?

    I still need the card active along with the VTBook card, its just that it should only have one monitor and not two like it has right now.

    #12404
    Avatarthinkthin
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    • Jacked into The Matrix
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    Yep, sounds like the new driver. As a mater of interest can you load up an older V90 image and try that? The older images do not have the VIA display applet and this may be the problem as this applet is also used in the duel screen monitor,

    Cheers,
    -TT

    #12405
    ConfGenConfGen
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    • Jedi Master
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    Based on your original posting I thought that you are only using the VTbook card for dual screening and do not need the onboard VGA output anymore. Therefore disabling this port would result in only two screens instead of three.

    CG

    #12406
    AvatarGrim
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    • Regular Joe
    • ★★

    Ah I see. Sorry for being unclear.

    the VTBook card only utilizes one monitor, the onboard card should only have one monitor also but for some reason it detects and displays two screens making it three in total. I am attaching a screenshot to show how it looks.

    The number two monitor is the one that shouldnt be there because it doesnt physical exist and doesn’t even have a connector on the client where I could actually plug in a third monitor. Why that one is showing up is beyond me.

    #12407
    AvatarGrim
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    • Total Post: 19
    • Regular Joe
    • ★★

    Thanks for you answer thinkthin. I can try and push out the´standard image from Wyse website. if it turns out to be the driver is there any way to revert to the old drivers without having to start on a new image?

    #12408
    Avatarthinkthin
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    • Jacked into The Matrix
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    Download and try an old image and see how it goes first. If it works I would try to simply remove the VIA applet from running not the entire driver. One other option is to check the http://www.viaarena.com site for the oldest driver and install it over the top,

    Cheers,
    -TT[/url]

    #12412
    AvatarGrim
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    • Regular Joe
    • ★★

    Ok, I have tried now with reverting to a standard image from Wyse and I still get that second monitor on the onboard graphic card. Dont really know what to do. I can’t seem to get rid of that extra monitor. 🙁

    #12413
    ConfGenConfGen
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    • Jedi Master
    • ★★★★★★★

    Did it also appear when not using the VTbook card?

    #12430
    Avatarthinkthin
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    • Jacked into The Matrix
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    What image did you use from the Wyse site?

    #12438
    AvatarGrim
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    • Regular Joe
    • ★★

    Hi and again thanks for you answers ConfGen and thinkthin.

    The image from Wyse was:

    XPe SP2 v 4.02 WFR1 Build 550

    Regarding VTBook card no it was not in use after I applied the standard image from Wyse.

    #12439
    Avatarthinkthin
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    • Jacked into The Matrix
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    Can you go back to the Wyse sire and download 9V90_S503_256.exe and load this?

    I have used this image with the VT book before,

    Cheers,
    -TT

    #12441
    AvatarGrim
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    • Total Post: 19
    • Regular Joe
    • ★★

    I will get it and test it. Be back later this afternoon(CET) and present the results. 🙂

    #12442
    Avatarthinkthin
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    • Jacked into The Matrix
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    I will be asleep (AEDT – Australian Eastern Daylight Time) 😆

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