Portuguese Lang Pack – WDM stops working

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  • #45658
    feel1667
    Participant
    • Total Post: 2
    • Newbie

    We have 250 Wyse 5020 with Windows 10 IoT. The factory image was in english. WDM functioned well until we deployed the Portuguese BR lang package. We can no longer control the clients or image them. This has to be done manually. Wyse support  said this was expected as Portuguese was not supported.

    Other than throwing them in the dustbin, does anyone have any ideas on how I can manage the devices while maintaining the language preferences of my users. It is amazing that WDM does not support this.

    #45659
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    They told you WHAT?
    Can’t believe that.
    Let me know, step by step what you did to install that language pack.

    Please send me an email with the Dell ticket number. Don’t post it here.

    CG

    #45729
    feel1667
    Participant
    • Total Post: 2
    • Newbie

    We added the Portuguese BR language pack:

    1 by enabling windows update on the admin account,

    2 add Portuguese br through the control panel,

    3 reboot and change to PT-BR language,

    4 disable windows update.

    5 Then we take an image.

    6 After this, when we try to deploy with Merlin then Merlin will not start and the system goes into a continual loop with the deploy job created on the WDM.

    Does this make sense? I judge by your reaction that this should be possible?

    #45732
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Have you updated the WDM agent and the Bootagent before?

    CG

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