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Is anyone else having issues with WMS 1.2 and PKGs not auto installing upon device checking in for the first time?
If I remember correctly this wasn’t something I needed to schedule in for devices to do in 1.1 but in 1.2 I need to push this out each time I enroll a new device.
The app policy states to apply to new devices, but there doesn’t seem to be an option for me to apply on check in.
As a result I’m having to manually push out an install schedule for the two PKGs I need installed each time I roll out a new terminal….which tries to install on every terminal I’ve already installed it on.
Is it not possible to use the old;
AutoLoad=2 \
LoadPkg=2 \
AddPkg=TCX, FR, RTME
Within the device policy? This worked fine when just working with a wnos.ini 🙁
Whether anyone else has come across this or not but the only way I can seem to get the pkgs to install is to Validate Key on the terminal. I don’t have the option to install as they suggest (poor screenshot I know)
I am having issue installing Horizon PKG automatically due to firmware upgrade going first. The PKG does not install post firmware update. I put in ticket around this and in true Dell fashion it get buried and ignored.
Yeah, they are shipping with old firmware so try to do the upgrade upon first checkin, I think you are right in saying this firmware upgrade is then preventing them from installing the pkgs.
I’m having to let them boot, hang/fail on installing the pkgs, restart, allow them to upgrade the firmware. Then manually validate the key in the central configuration. They then receive the pkgs without any issues. It’s a pain but it’s the only way I can get them to work for now without having to fill in one of those massive word documents from Dell.
LS
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