Pink screen after Xenith Firmware 1.7 upgrade

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  • #7014
    Avataryetimax
    Member
    • Total Post: 3
    • Newbie

    After upgrading firmware from 1.6 to 1.7, the secondary screen is pink (see attached picture). The Xenith is setup with a split with a DVI cable to primary monitor and VGA to secondary monitor. It strangley doesn occur after the first reboot but after the second.

    I’ve stripped out the xen.ini to almost nothing and seen it occur on 10+ devices so it appears to be firmware related but maybe an ini setting will resolve it. I’ve played with the refresh rates and resolutions as well.

    To reproduce:
    1. Apply firmware 1.6
    2. Upgrade to 1.7
    3. Shutdown from Wyse Toolbar
    4. Power on.

    To resolve:
    1. While shutdown, pull power supply
    2. Start up.

    While pulling the power is a workaround, i’d rather not have to tell all our users to reach around their monitors to pull the power. Any ideas are appreciated.
    Thanks.

    #21501
    ConfGenConfGen
    Keymaster
    • Total Post: 11217
    • Jedi Master
    • ★★★★★★★

    This is a known issue. Currently only pulling the power or adding ShutDown=turnoff to the wnos.ini is a solution.

    CG

    #21504
    Avataryetimax
    Member
    • Total Post: 3
    • Newbie

    Thanks for the response. I really want the Xenith to power off at log off and ShutDown=turnoff doesn’t appear to work using xen.ini like ShutDown=yes does. Plus I don’t see ShutDown= documented anywhere in the admin guides.

    I thought xen.ini was the for the Xenith and Xenith Pro. Are folks using wnos.ini? Does Shutdown=turnoff only work with wnos.ini?

    #21505
    ConfGenConfGen
    Keymaster
    • Total Post: 11217
    • Jedi Master
    • ★★★★★★★

    You can use xen.ini and wnos.ini if you like.
    Both will work with the same features.
    Xenith will first look for a xen.ini and if it finds one, it will use it. If not, it will look for a wnos.ini and use that one instead.
    Shutdown=turnoff is very new and not documented. But it is already in the latest ConfGen version.
    Use Shutdown=turnoff in a separate line and not along with Autosignoff.

    Something like this:
    AutoSignoff=yes Shutdown=yes
    ShutDown=turnoff

    CG

    #21506
    Avataryetimax
    Member
    • Total Post: 3
    • Newbie

    Thank you. Wyse support provided the wrong command.

    For those, that may run into this screen corruption issue. Just add this to your ini prior to updating the firmware.

    AutoSignoff=yes Shutdown=yes
    ShutDown=turnoff

    Thanks again.

    #21514
    Avatartarasov
    Member
    • Total Post: 138
    • Legend in Own LunchBox
    • ★★★★★

    Try please

    AutoSignoff=yes Shutdown=no Reboot=yes
    BootOrder=USB;HardDisk;PXE

    Maybe can also help…
    Oh! – don’t leave USB stick while booting

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