Performacne with Xenith FW 1.6

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  • #6768
    AvatarWyseDragon
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    • Regular Joe
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    I keep running into issues with this new FW. Now we realized there seems to be a pretty noticeable performance hit after upgrading to firmware 1.6. The users could demonstrate that just typing in any application there was a pretty bad lag between their keystrokes and what is displaying on the screen. As soon as I downgraded the Xenith’s back to 1.5, everything went back to normal.

    I tried to look through any of the newer options for 1.6, but nothing seemed to make a difference.

    I have put a ticket in with WYSE, but I was wondering if anyone else has noticed this?

    #20925
    AvatarWyseDragon
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    • Regular Joe
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    This was finally resolved with WYSE support. There is a buffer issue that the 1.6 firmware seems to have, and adding this line to the xen.ini config resolved the issue:

    MouseQueueTimer=0

    Case closed.

    #20926
    AvatarWyseDragon
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    • Regular Joe
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    Sorry, that is not the complete config line, you need the whole parameter.

    SessionConfig=ALL MouseQueueTimer=0

    #21012
    AvatarWyseDragon
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    • Regular Joe
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    BTW, I realized later that the MouseQueueTimer option didn’t fix this issue. After a week or so with another open ticket with WYSE they agreed that this is a bug in the 1.6 firmware. This affects both the standard Xenith units and the Pro units.

    They gave me a beta version of the 1.7 firmware that did finally resolve this issue.

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