No auto reboot since upgrade to 8.3_109

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  • September 7, 2017 at 2:55 pm #45133
    BoxCal
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    Hello,

    I want to update all our T10D and ZD10 thinclients from ThinOS 8.0_510 to 8.3_109.

    We are connecting to Citrix Xendesktop 7.14.1 host servers.
    Users can login, but TC is not rebooting automatically when the user logoff, like they used to on 8.0_510.

    The only change made in wnos.ini was adding “SecurityPolicy=low” to get rid of the certificate warning message.

    I do have:
    AutoSignoff=yes
    Reboot=yes
    Shutdowncounter=0
    Unit=second

    Are other settings needed to get this feature back?
    Thanks for your help.

    September 7, 2017 at 8:11 pm #45139
    ConfGen
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    Do you have these parameter in one line each?
    The correct syntax would be

    AutoSignoff=yes Reboot=yes
Shutdowncounter=0 Unit=second

    CG

    September 8, 2017 at 9:06 am #45146
    BoxCal
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    Yes I do.

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AutoSignoff=yes Reboot=yes
    Shutdowncounter=0 Unit=second
    SecurityPolicy=low
    AddCertificate=caroot.cer
    SysMode=VDI toolbardisable=yes toolbardisablehotkey=yes

    Connected on the TC and looking in Remote Connections \ General options, “Sign-Off automatically” is selected, so the AutoSignoff value is correctly setup.

    September 8, 2017 at 10:13 am #45148
    ConfGen
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    Is auto logoff working?

    CG

    September 8, 2017 at 10:18 am #45151
    BoxCal
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    Yes, after logging off from the Citrix session, TC session is logged off as well, and I got the logon screen.

    When I select the reboot option manually in the interface, yes the TC does reboot after we logoff from Citrix session.

    September 11, 2017 at 1:00 pm #45169
    ConfGen
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    Could you post the full wnos.ini?
    Have you tried a factory reset?

    CG

    September 18, 2017 at 11:57 am #45229
    BoxCal
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    Hello,

    Yes I tried a factory reset, but it did not solve the problem.

    That’s the full wnos.ini, I just replace our domain and server name.

    ;*************************************************************
    ;* *
    ;* This wnos.ini file was generated with the *
    ;* Configuration File Generator 7.3.04 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* https://technicalhelp.de *
    ;* *
    ;*************************************************************

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=1
    EnableLocal=no HideDefault=yes
    AdminMode=yes Admin-Username=XXXXXX Admin-Password=XXXXXX
    Privilege=Low HidePN=yes HideConnectionManager=yes ShowDisplaySettings=Yes EnableKeyboardMouseSettings=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    FormURL=logo.jpg
    EnableGKey=yes
    MirrorFileServer=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AutoSignoff=yes Reboot=yes
    Shutdowncounter=0 Unit=second
    SecurityPolicy=low
    AddCertificate=caroot.cer
    SysMode=VDI toolbardisable=yes toolbardisablehotkey=yes

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=fr_sf
    KeySequence=yes Ctrl+Alt+Down=no

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Desktop=background.jpg

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=10.52.10.1 Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    TimeZone=’GMT + 01:00′ ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName=”W. Europe Standard Time”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    SignOn=Yes
    DisableDomain=yes
    DomainList=”XXXXXX”
    MaxVNCD=1
    VncPassword=”XXXXXX” Encrypt=yes
    VncPrompt=No

    ;*************************************************************
    ;* Services *
    ;*************************************************************

    Community=XXXXXX

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL UnmapSerials=no Smartcards=yes MapDisks=yes Fullscreen=yes

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    PnliteServer=https://XXXXXXX/config.xml AutoConnectList=”*” DefaultSettings=XenDesktop Storefront=yes
    SpeedBrowser=off
    SessionConfig=ICA SessionReliability=yes ProgressiveDisplay=yes

    ;*************************************************************
    ;* General 2 Special *
    ;*************************************************************

    Include=$MAC.INI

    September 18, 2017 at 4:07 pm #45230
    ConfGen
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    Two things to check:
    – Alter this line “PnliteServer=https://XXXXXXX/config.xml” to “PnliteServer=https://XXXXXXX”
    You are using Storefront. Therefore, do not use the old legacy URL.
    – Have closing the last published app/desktop, you expect the client to reboot. At that time check the Citrix server if there are still any connections open by the client

    CG

    September 21, 2017 at 4:21 pm #45254
    BoxCal
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    Hello,

    I tested “PnliteServer=https://XXXXXXX setting.
    TC are able to connect just fine, but still no auto reboot on logoff.
    All connections are closed when we check in Citrix director.

    What I noticed though, is if a specific .ini file is created for a mac address (in Wyse\wnos\INC), the auto restart does work.
    I was able to confirm that on several TC.

    September 22, 2017 at 8:39 am #45258
    ConfGen
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    What is the content of this specific mac.ini?

    CG

    September 22, 2017 at 8:49 am #45260
    BoxCal
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    I have the exact same content than in wnos.ini, so:

    ;*************************************************************
    ;* *
    ;* This wnos.ini file was generated with the *
    ;* Configuration File Generator 7.3.04 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* https://technicalhelp.de *
    ;* *
    ;*************************************************************

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=1
    EnableLocal=no HideDefault=yes
    AdminMode=yes Admin-Username=XXXXXX Admin-Password=XXXXXX
    Privilege=Low HidePN=yes HideConnectionManager=yes ShowDisplaySettings=Yes EnableKeyboardMouseSettings=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    FormURL=logo.jpg
    EnableGKey=yes
    MirrorFileServer=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AutoSignoff=yes Reboot=yes
    Shutdowncounter=0 Unit=second
    SecurityPolicy=low
    AddCertificate=caroot.cer
    SysMode=VDI toolbardisable=yes toolbardisablehotkey=yes

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=fr_sf
    KeySequence=yes Ctrl+Alt+Down=no

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Desktop=background.jpg

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=10.52.10.1 Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    TimeZone=’GMT + 01:00′ ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName=”W. Europe Standard Time”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    SignOn=Yes
    DisableDomain=yes
    DomainList=”XXXXXX”
    MaxVNCD=1
    VncPassword=”XXXXXX” Encrypt=yes
    VncPrompt=No

    ;*************************************************************
    ;* Services *
    ;*************************************************************

    Community=XXXXXX

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL UnmapSerials=no Smartcards=yes MapDisks=yes Fullscreen=yes

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    PnliteServer=https://XXXXXXX AutoConnectList=”*” DefaultSettings=XenDesktop Storefront=yes
    SpeedBrowser=off
    SessionConfig=ICA SessionReliability=yes ProgressiveDisplay=yes

    ;*************************************************************
    ;* General 2 Special *
    ;*************************************************************

    Include=$MAC.INI

    September 22, 2017 at 1:45 pm #45263
    ConfGen
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    This does not make any sense at all.
    To further troubleshoot I would start with an extremely stripped down wnos.ini.
    Maybe only signon, pnliteserver and the autologoff/shutdown parameter.

    CG

    September 26, 2017 at 12:05 pm #45268
    BoxCal
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    Hi,

    So I was able to test a few things.
    Changing the wnos.ini to only include signon, pnliteserver and the autologoff/shutdown parameter doesn’t solve the issue.
    In fact, I think the AutoSignoff setting is bypassed completely.
    I tried with AutoSignoff=no, but the settings remains on “sign-off automatically” on the TC.
    The only way to make it work, is to create a mac.ini with settings:

    AutoSignoff=yes Reboot=yes
    Shutdowncounter=0 Unit=second

    With that, the TC reboot after a logoff.
    I downloaded the newest ThinOS 8.4.108 and it’s the same, no reboot on both ZD10 and T10D

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