Need help with keypad keyboard problem

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  • #6553
    Avatarchunkyflores
    Member
    • Total Post: 9
    • Regular Joe
    • ★★

    Hello all – I have a weird problem with all my C50LE units. When I connect to a RDP connection and try to use the / in the keypad, it automatically types // (it duplicates the /). Everything else other key is working fine. Y tried playing with the keyboard settings, but no luck. I am using the keyboard that came with the C50LE.

    Any ideas what do I need to change?

    Thanks!

    #20490
    ConfGenConfGen
    Keymaster
    • Total Post: 11116
    • Jedi Master
    • ★★★★★★★

    Which firmware are you using on the unit?

    CG

    #20569
    Avatarchunkyflores
    Member
    • Total Post: 9
    • Regular Joe
    • ★★

    I am using 11.1.015

    I was told by customer support that this is a “known” issue…VERY helpful…and that they were going to fix it on the new firmware…still waiting for the new firmware…

    Thanks

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