We have an odd problem on T10-devices. When these devices are switched on in the morning, the keyboard is not functioning. Rebooting or reinserting the USB-keyboard solves the problem for the rest of the day.
Upgrading the firmware to 8.0_37 or 8.0_105 didn’t solve the issue, but seems to worsen it.
Wyse-support asked me to collect eventlog- and networktraces, but after configuring two devices for this action, the problem didn’t exist anymore!! Replacing keyboard or device didn’t help.
Does anybody has a clue what could cause this behavior?
Yes, that’s correct. That’s why I’m thinking it’s a timing issue.
Maybe it is related to DHCP requests: during a request the keyboard isn’t functioning also.
It’s very strange, but inserting the keyboard into the USB-port at the far most right of the rear, seems to have a positive effect on the issue.