Image install on Z90Q8 – image and disk size mismatch error

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #41698
    spoolin01
    Participant
    • Total Post: 49
    • Back Stage Pass
    • ★★★★

    Am attempting to re-image a Win8 Z90Q8 unit but continue to get

    error code 210: Error while checking disk size. Image package size is bigger than disk size. Package size is 17920. Disk size is 512.

    The unit has the 16GB SATA flash module, which is recognized in the BIOS.

    I have tried this using both of the last two image releases, and have used WDM 4.9.1, as well as a couple of different thumb drives configured with a couple of different versions of the USB Imaging tool, v2.0 and v1.20 I recall. The error message is the same no matter which approach.

    Any thoughts as to what is going wrong?

    #41699
    ConfGen
    Keymaster
    • Total Post: 11368
    • Jedi Master
    • ★★★★★★★

    Which image have you tried?
    Can you pul an image from an existing unit and push that one back?

    CG

    #41700
    spoolin01
    Participant
    • Total Post: 49
    • Back Stage Pass
    • ★★★★

    I only have the one unit and it does not have a working image install.

    #41701
    ConfGen
    Keymaster
    • Total Post: 11368
    • Jedi Master
    • ★★★★★★★

    But you are 100% that this unit is a Z90Q8 with 16GB flash?
    And again, what image are you using?

    CG

    • This reply was modified 5 years, 10 months ago by ConfGen.
    #41703
    spoolin01
    Participant
    • Total Post: 49
    • Back Stage Pass
    • ★★★★

    Yes, the unit has a Windows 8 sticker, the info is listed on the tag, and the product number checks as the same. I’ve looked at the drive to make sure what it is, and the BIOS reports 16GB. The error doesn’t look like a license key issue, the installer is reporting the disk as only 512.

    #41704
    spoolin01
    Participant
    • Total Post: 49
    • Back Stage Pass
    • ★★★★

    Sorry, somehow missed your question about the image. I’ve tried both B907 (downloaded twice for hash check) and the recent B913, both via WDM 4.9.1 (+4 Hotfixes) and both via USB Installer V2.0.9.15. I’ve tried the older image via USB v1.20 as well. I’ve used various thumb drives, 16GB and 32GB, and have tried two additional flash modules in the device as well. BIOS is 1.0F. Error is always exactly the same message.

    Have also tried altering the BIOS Legacy/UEFI setting, and AHCI/IDE.

    • This reply was modified 5 years, 10 months ago by spoolin01.
    #41706
    ConfGen
    Keymaster
    • Total Post: 11368
    • Jedi Master
    • ★★★★★★★

    Although the image is not working on your unit, can you try to pull that broken image and push it bak again?

    CG

    #42070
    spoolin01
    Participant
    • Total Post: 49
    • Back Stage Pass
    • ★★★★

    I got this as a used unit and it turns out the installation on the flash was Microsoft’s Windows 7, not a Wyse image. After working unsuccessfully with Wyse CS yesterday on BIOS settings and various permutations of thumb drives and USB installers, we at least got the BIOS updated to 1.0L. Later I happened to try the Boot Mode as Legacy – which I’m pretty sure I recall trying unsuccessfully with the previous 1.0F BIOS, in fact it was set that way when I got the unit – and the unit booted into the existing Windows installation.

    While looking through the WE8S B913 release notes for another matter, I saw mention that the resulting partition structure is based on GPT. The flash in the unit was MBR. Swapping in another flash with GPT structure, and setting the Boot Mode back to UEFI, installation of B907 using a thumb drive and the v1.21 USB installer was a success.

    The release notes for the newly released B913 are much more detailed and better formatted than past iterations. Lucky me! They should write a partition structure check into the installer, so it doesn’t just hang or feed back confusing error messages.

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.