How to Capture Coredumps ?

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  • #7134
    AvatarVirtualKen
    Member
    • Total Post: 8
    • Newbie

    Hi,
    We have been having Coredumps ever since upgrading to firmware 1.17_37 in November.

    We have a Support case open with Wyse but have been unable to capture a CoreDump successfully to supply then with. Repeated requests to validate our ini config to enable the CoreDump and the capture procedure have fallen on deaf ears.

    I have just had an instance today when the Xenith Pro Coredumped. I inserted a USB and restarted the device. The USB activity light started and was continually flashing.
    Eventually checked the Event logs and had message :

    Uploading coredump,10981962 bytes……
    Upload coredump: write ‘E:/WTOS_coredump’ Error 2

    Partial Extract from our xen.ini:

    # Set Language to Aus
    Language=Au

    ;; Set Branch Repeater
    SessionConfig=ICA
    BranchRepeater=yes
    mapdisks=no

    AutoSignoff=yes

    ;; New parameters in Firmware 1.6
    SessionConfig=ALL
    VUSB_DISKS=yes
    VUSB_AUDIO=YES
    VUSB_VIDEO=YES
    VUSB_PRINTER=YES

    ;; Enable crash dump upload
    Privilege=High Upload=usb

    Any advice / guidance greatly appreciated.
    Thanks,
    Ken.

    #21826
    ConfGenConfGen
    Keymaster
    • Total Post: 11116
    • Jedi Master
    • ★★★★★★★

    Your xen.ini looks fine to me.
    But what makes me curious is that the eventlog says “Upload coredump: write E:…..”

    Do you have any other USB devices attached?
    Is your USB stick mapped as D: or E: when you insert it?

    CG

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