4. December 2020 at 11:54 #53731
we have 40 Wyse 5070 with Windows 10 Enterprise LTSC devices configured with VMware Horizon 7.12 VDI, Wyse Management Suite and Wyse Easy Setup with WES Policy (Kiosk mode enabled with Easy Setup Desktop, one Application: Horizon View and autolaunch enabled).
When user logon everyting works fine – Easy Setup launch Easy Setup Desktop, opens application and login to VDI. When user leaves computer for a while Horizon disconnects with message: “the connection to the remote computer ended”. When we put Wyse device to Unmanaged group in Wyse Management Suite, removed WES Policy and back to Windows Desktop problem with disconnect doesn’t exist – user can manually launch Horizon and click on VDI and work hours without disconnection.
Wyse agent: 220.127.116.11
VMware horizon client: 18.104.22.16892
Wyse Easy Setup: 2.0
Could You help me to resolve our problem?
Thank You.8. December 2020 at 13:58 #53742
To make it clear. Does the disconnect only happen when you have assigned the WES policy?
When working only with a local Windows configuration everything works?
CG8. December 2020 at 18:36 #53745
Correct. Disconnect only happen when I assigned the WES Policy, when I log in to (WES policy removed) Windows Desktop, open VMware Horizon Client and open VDI everything is fine. User can work without disconnection.
9. December 2020 at 17:17 #53766
- This reply was modified 5 months ago by fascik.
Could you then post screenshots of your WES policy?
CG9. December 2020 at 18:49 #53770
Sure. Link to screenshot located in my OneDrive
At Kiosk mode – Applications section I have:
Application location: C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view.exe
Application arguments: -serverURL horizon.mycompany.com -singleAutoConnect -desktopProtocol Blast -connectUSBOnStartup true -desktopLayout fullscreen -logInAsCurrentUser true10. December 2020 at 19:19 #53801
I partially resolved my issue. I’ve added domain user to local Power Users group over GPO. And everything works fine. VDI don’t disconnect, user work without interruption.
So question: what Powers user have what User don’t 😉21. December 2020 at 12:19 #53887
No idea why this fixes your issues.
CG21. December 2020 at 12:26 #53889
And it was temporary. Still disconnected, so I decided to configure Application mode instead of Easy Wyse Setup and it works now.
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