Headset hardware buttons on ThinClient

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  • #49623
    TobiasS
    Participant
    • Total Post: 7
    • Newbie

    Hi,

    at the moment we are testing Cisco Jabber for VDI with Dell ThinClients (3040, 5070) with the most recent firmware.

    We have bought some Jabra headsets which are officiall supported with the Thinclients (regarding to the administration guide).

    Everything ist working fine, except to accept/ hangup calls with the hardware button of the headset, I can only use the softphone. On Windows PCs with installed Citrix Receiver everything is working fine.

    Do I need a special configuration to use the hardware buttons on the ThinClient?

    Thanks!

    #49647
    ConfGen
    Keymaster
    • Total Post: 11340
    • Jedi Master
    • ★★★★★★★

    Are you using RTME addon?

    CG

    #51160
    cc
    Participant
    • Total Post: 3
    • Newbie

    Did you ever resolve this?  We have the same issue with both a Jabra Dial 550 and a Logitech H570e.

    #51167
    TobiasS
    Participant
    • Total Post: 7
    • Newbie

    Yeah, it’s fixed with the newest JVDI plugin for ThinOS.

    I have to say, that we are using a supported Headset for ThinOS (Jabra PRO 935). It’s not working with all headsets.

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