Get Device Configuration (V30)

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  • #447
    • Total Post: 1
    • Newbie


    i’m trying to get a device configuration from a Wyse V30 Client but it doesn’t work. Everytime I get this error.

    “Try 1:ImageThread get_file failed:0 package:/Rapport/l/settings.reg”

    I installed WDM on a Windows Server 2003 Standard R2 with Service Pack 2.

    Edit: I noticed that the service “Hserverinit” is not started. I start the service but it stops automatically.

    I installed first Rapport 4.4.1 then WDM 4.5.1 and everytime I can’t make a device configuration package.

    • Total Post: 106
    • Legend in Own LunchBox
    • ★★★★★

    What steps are you using to capture the device configuration? Are you trying to capture a configuration or an image?

    I use this procedure:
    1: Right click the Package Manager branch, choose new, choose Package
    2: Choose Register a configuration from a device
    3: Give it a name and description, click next
    4: Expand device manager to the proper view, click next
    5: Choose the device I want to capture, click next
    6: Choose the settings I want to capture, click next
    7: Click next and walk through the rest of the process.

    Thats with WDM. My only problem is that, when deploying the configuration, the connections aren’t deployed with it. Everything else seems fine (as far as I can tell), just the connections aren’t there. They seem to be in the reg file that it captures, though.

    Good luck!

    • Total Post: 74
    • Back Stage Pass
    • ★★★★

    I haven’t seen this on any of my CE boxes, but it could be a filter issue. WDM uses filter to parse out keys in the registry. If if can’t load the filter that might cause an error like this.

    What FTP user settings do you have? Are they all default?
    IF you create a package with this command you can pull an unfiltered registry file:

    GF “CEConfig” “settings.reg”

    This command can be used in another script to push the config back down:
    SF “CEConfig” “settings.reg”

    This is also good for finding the reg keys that you need but are filtered out. You can edit the Rapport40.tpl file in the wwwroot to include/exclude any values you desire. The default .tpl does seem to filter out alot in the newer builds.


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