Firmware check delay

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  • February 3, 2021 at 2:15 pm #67933
    nbg
    Participant
    • Total Post: 17
    • Regular Joe
    • ★★

    Hi

    We have a bunch of wyse 5010, 5060, 5070 and 3040 devices running ThinOS 8.6_511 and 8.6_606, that we manage through WMS. When they boot up there is a 30 second delay after the firmware check step. What can be causing this delay?

    February 3, 2021 at 4:27 pm #68002
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    The log is often a bit irritating.
    It is not waiting for 30sec at the firmware check. The firmware is already finished.
    Have you made a network trace to verify what is happening between firmware check and time server sync? Maybe the time server is not reachable?

    CG

    February 9, 2021 at 11:27 am #71999
    nbg
    Participant
    • Total Post: 17
    • Regular Joe
    • ★★

    It turned out that the delay was caused by a certificate not being installed properly. I ended up creating a new collection and made sure only to include the necessary certificates and now the wyse devices boots up in a few seconds.

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