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I was just asked how long it would take me to wipe 1,500 of these on-site for a client. I’m not quite sure how to approach this yet. I haven’t been able to find out much searching around. I’m aware there is a factory reset, but does this reset the storage? I need to eliminate any data that is on the device. I’ve never done this before so I’m looking for some advice. Normally I would boot a machine via USB into Parted Magic and wipe a drive that way. I don’t know if I can do that with these yet. I’m not even sure of all the specs, all I have is the model. I could probably schedule a visit to see what I’m working with though. I’m just looking for some help or a direction to go in. All I could find was links to this forum and people saying this was the best place for information.
I will try to find out some more information as well.
Thanks!
With the management software you can reset the device to factory default (at best).
To fully wipe the disk you would have to use a USB stick as you have described above.CG
Thank you sir. Does the factory reset not wipe the disk? That was the impression I got from my research.
If USB is the only way to wipe the disk then that is what I will have to do. Do these machines PXE boot easily? I’m not sure that would make my life any easier, just seeing what options I have. I can make this work though. Would I need to do a factory reset as well? Is there any client data that would reside outside of the disk?
Thank you again.
A factory reset will not wipe the disk. It will only delete settings and files stored in the NVRAM.
Imaging via USB will kill everything. A factory reset afterwards is not needed.
5010 support PXE boot.CG
Thank you so much. I haven’t had a chance to boot one up yet, but hopefully soon. So, just to be clear, if I boot one into Parted Magic, erase the disk (however that may show up) I should be good? Or do I need to worry about NVRAM as well?
Thanx ConfGen .I decided to share this here to see if any help could come. I have been reading and following your posts to see if I could have a narrative on my own issues…
I bought some Wyse Model No: TX0 Product ID: T00X 1GR DVI ES INTL They were used so when powered on monitors, it requested USERNAME and PASSWORD of Citrix receiver for the previous user. Is there a way I can reset this and have access to the device? I think the device(s) were all locked.
The device does not show a start up page/ image , it boots straight in a second searching for network LAN verification, to cut this off, requested to press CTRL +ESC and once this is pressed on keyboard, it launches in a second a CITRIX RECEIVER PAGE requesting username and password of the citrix (supposedly configured by previous user). When clicked on administrator mode, it requested username and password too. I think only when gone into administrator mode, can I find RESET to FACTORY default settings.. This I think is the problem—How to clear the administrator mode password..
You could try to press „g“ several times while the device boots.
CG
I have done that before now. Tried pressing G , it did not work instead it boots straight in a second searching for network LAN verification. To cut this off, it requested to press CTRL +ESC and once this is pressed on keyboard, it launches in a second a CITRIX RECEIVER PAGE requesting username and password
Could management software be of any help in resetting the device to factory default?
WMS could be of help. It depends on the firmware your device are running with.
It has to be a minimum of 2.3.CG
I clicked the mouse and selected SYSTEM INFORMATION (the only thing I have access to). The following parameters were seen:
Platform Name: 3010 Operating System : ThinOS Lite
Build Name: T00_xen Build Version :2.6_027
BIOS Name: N/A BIOS Version: 2.6_027
Citrix Receiver: 14.0.19070916
Again, I thank you for your follow up/update. Any link to get WMS for this version ?
Please respond
Thank you
From system information, I found these parameters:
Platform Name: 3010 Operating System : ThinOS Lite
Build Name: T00_xen Build Version :2.6_027
BIOS Name: N/A BIOS Version: 2.6_027
Citrix Receiver: 14.0.19070916
PLEASE CONFGEN, WHICH OF THE WMS YOU UPLOADED IS BEST TO DOWNLOAD ? WMS 2.1 OR WMS 3.0 ???
Please respond so that I download and see if it could be reset to factory using WMS
Again thank you as I wait for your response.
Just downloaded WMS 3.0 on my laptop. It is about 833MB.
Please dont say I ask too much. This is my first time of using WMS. I will ask some directives.
What are the basic follow up steps to achieve a flash/reset of the thin client through the WMS software on my laptop desktop?
I am all hopeful for your kind response. I can’t wait for a miracle
– Install WMS on a Windows Server
– Add DHCP option tags or DNS values to point the clients to your WMS server
– Boot the clients and they will show up in WMS
– Go to the Devices tab, select the clients and select “Factory Reset”CG
Thank you for your awaited response. I just downloaded the WMS 3.0.
After downloading, I also clicked RUN but it says my windows is not compatible. I downloaded on Window 7.
Then I downloaded again on windows 10 , the same thing it says when I clicked RUN. It says windows not compatible with WMS 3.0.
Is there a particular OS /windows the WMS 3.0 works with? I want to also try on windows XP but I wait for any useful information why the WMS does not RUN or should there be any further settings before the WMS can be RUN after downloading
I look forward to hearing from you
Again, I appreciate your help
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