Endless Reboots

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  • #990
    Avatarshamsway
    Member
    • Total Post: 3
    • Newbie

    I have a problem with multiple V90/V90L thinclients. Hopefully someone has a fix for me, because it’s driving me nuts.

    Basically, I get into various situations with my winterms where they get stuck in an endless reboot cycle. It begins when I re-image a winterm with WSI that has been malfunctioning (bluescreen on boot, NTLDR corrupt, etc.) Typically reboots right after windows has started, and the login window is about to appear (“Windows is starting up…”). I’ve tried every image available to download from the Wyse site. I thought I just had a bad winterm or two, but it is happening more frequently. Sometimes I can “trick” the winterm into booting by unplugging everything from it (keyboard/mouse, network), then plug the keyboard back in after windows has booted. This works about 10% of the time.

    So… does this sound familiar to anyone? Do I need to go through the (painful) RMA process with Wyse? Should I just throw them all out the Window?

    Does anyone know of a way to get into safe mode in XPe so I can see if there is something in the event logs?

    Thanks!
    shamsay

    #11959
    Avatarthinkthin
    Member
    • Total Post: 1707
    • Jacked into The Matrix
    • ★★★★★★

    Hi Shamsway,

    Try this, get the latest Wyse V90 image from the Wyse web site and use WSI to image it. When it restarts after imaging make sure it is NOT on the network – ie unplug the network cable before is boots.

    Does it work correctly now? If it does then check two things, first off if you have a WDM server with DDC maybe this is an issue. Secondly maybe there is another network source causing this issue.

    Also, don’t rule out virus activity causing this. If a clean factory image off the network is OK but it starts to reboot on the network then check what network activity is happening with WireShark or another packet sniffer,

    Cheers,
    -TT

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