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17. September 2008 at 21:16 #1460
Hi, new here and inherited WDM 4.51 with @ 50 wireless/wired carts. The previous admin was building v90 terminals with the USB thumb drive. Problem is we need to update the image. How do I go about editing an i2d file?
Joe C.19. September 2008 at 22:56 #13936
this is not possible. You have to use one unit, configure it the way you want it, pull the image (eg. using WDM) and then you have a new i2d file.
CG23. September 2008 at 20:51 #13957
Thanks..here is my problem, WDM is not working in our new evironment. I think it is related to the cisco switches. Example we can set up a package to get an image from a device, but the image itself never shows up on the server. Same with sending packages… The wired device will receive the “you’ve got a package” countdown it reboots but nothing happens.
So what I would like to do is somehow get the image directly to the USB. How do I do that?
joec24. September 2008 at 8:30 #13964
The problem would be not to get the i2d file to a USB stick for imaging. TT created a great solution for that. But to get the i2d file itself as your terminals are not responding to the package requests.
What happens when you try to pull a device image via WDM?
Does the unit reboot?
Does it show the PXE boot screen?
Do you see “Rapport PXE” or “local boot” or something else as PXE selection?
If you see something else then a second PXE server is interferring the process.
CG24. September 2008 at 21:08 #13981
Ok, here is what happens:
When we boot the devices initially, these are VX0 devices, you see the following:
PXE- E74 Bad or Missing PXE Menu.
I then process the “Get Device Image” , the wizard runs smoothly, and Rapport Config manager shows up on the targeted device.
I hit “update now” tha the system reboots… and nothing seems to happen.
Check Scheduled Packages and the package is still there with the “times tried” column, at 0.
Now I was able to make some progress based on your recommendation on another thread to manually import the WDM server address to the control panelrapport window. This actually also populated WDM, which it was doing hap hazardly before.
This also allowed me to test the push of a package out via wired and wireless successfully.
Thanks again for your assistance.
Joe C.24. September 2008 at 21:15 #13982
Also, when I go to C:Inetpubftprootrapport I see the package folder but the folder is empty.25. September 2008 at 19:49 #13994
The folder will remain empty until the pulling of the image was successful.
Looks like your PXE is broken.
Do you have tested this in a lab environment without any other PXE server? Do you have DHCP server running in this environment?
CG1. October 2008 at 18:43 #14040
Got stuck with this system in production. No test environment…yea I know but I’m the new guy here…. we don’t do no stinking testing!!!!
Anyway, yes we have DHPC environment.
I think it is something to do with IP Helpers. Some devices I can send a package to, a simple vb clock, and some I can’t.1. October 2008 at 18:53 #14041
Oh and one more thing, we have an existing build we load via USB. One change we need to make and you pointed out in another post is to go to the Rapport icon in control panel and point to the correct server. Now the default ip is wrong.
Hence the reason we want to create a new image.
Thannks ofr all your help.2. October 2008 at 7:04 #14042
Do you still have open questions then or is evyerything fine now?
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