Dear all,
I’m trying to connect a Dymo Labelwriter 400 Turbo to my Thin client (V10LE and W1200) to use in a Citrix Environment.
All goes ok the thin client recognizes the printer on the USB port and gives it the name “Labelwriter 400 turbo” which i then adjust to the correct printdriver name “DYMO Labelwriter 400 turbo”.
Then i press test printer which gives me the error message:
“Error! Printer offline”
When i start my session the printer is mapped but when i try to do a test print i get the error message from the thin client:
“Printer lp0: offline”
I get these errors on both the old Wyse 1200 and the V10LE, when i hook up the labelwriter onto my Windows 7 Workstation it works fine and i can print a test page.
Auto Connecting Printers and USB is turned on in the configuration of the thin client.
Policy allow mapping of local printers on Citrix.
Firmware:
W1200
HF_5.2.0_44
V10LE
6.5.0_22
Anyone seen this behavior before and have a fix for this??
Thanks!!
Erik