Downgrade 9.1 to 8.6 – 8.6 settings not avalable in Wyse Management Suite

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  • #74174
    vdoussetvdousset
    Participant
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    • Regular Joe
    • ★★

    We notice, if we dowgrade a device firwmare 9.1 to 8.6 the specific 9.1 device settings still exist. We cannot acces to the 8.6 settings. Like you se above This is wdm url for a device not update to 9.1 https://wmsserver.symta.fr/ccm-web/admin/device/36 https://wmsserver.symta.fr/ccm-web/admin/group/8/device/36?deviceType=6 And this is wdm url for a device downgrade after update to 9.1 https://wmsserver.symta.fr/ccm-web/admin/wms20/configuration/device/64 https://wmsserver.symta.fr/ccm-web/admin/wms20/configuration/deviceException/64?deviceType=6 Thanks for your help.

    #74823
    ConfGenConfGen
    Keymaster
    • Total Post: 11288
    • Jedi Master
    • ★★★★★★★

    Sorry, but no clue what you mean.

    CG

    #75664
    AvatarVNad
    Participant
    • Total Post: 34
    • Frequent Flyer
    • ★★★

    Hi,

    if you “force unregister” the client, delete it from the device page and let it re-register, it should return to normal….

     

    Regards

    Volker

    #76113
    vdoussetvdousset
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    No this is the problem, when i delete the device, and re-register it, i can’t access to the 8.6 settings. only the 9.1 settings.

     

    #76115
    ConfGenConfGen
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    • Total Post: 11288
    • Jedi Master
    • ★★★★★★★

    What settings do you mean?
    Any 9.x device can only be downgraded via USB Imaging. You cannot downgrade ThinOS 9.x via WMS.

    CG

    #76138
    vdoussetvdousset
    Participant
    • Total Post: 10
    • Regular Joe
    • ★★

    Yes,  Fisrt i downgraded the 3040 via USB imaging.

    After i re-registred it to WMS. I can’t see the 8.6 settings, only show the 9.1 settings.

    Regards.

    #76161
    ConfGenConfGen
    Keymaster
    • Total Post: 11288
    • Jedi Master
    • ★★★★★★★

    But, you have created a ThinOS 8 policy, haven’t you?

    CG

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